Associate Relationship Advisor

Northern Trust • Houston, TX

9d • Onsite

About The Position

Northern Trust is a global leader in wealth management, asset servicing, asset management, and banking services. Since 1889, the company has been guided by its principles of Service, Expertise, and Integrity. With over 135 years of financial experience and more than 24,000 partners, Northern Trust serves sophisticated clients using leading technology and exceptional service. This role involves coordinating account management, ensuring prompt execution and follow-up, responding to service requests, executing daily client activity, and maintaining ongoing communication with clients. The position requires developing and maintaining a working knowledge of governing documents and account agreements, managing an assigned client base, understanding client needs and goals, and exhibiting knowledge of various Northern Trust services and offerings, including estate and financial planning, capital markets, banking products, asset management, and investment principles. The role also requires developing knowledge of fiduciary duties and applicable laws, and once trained, delivering wealth management and holistic advice to clients and prospects. The Associate Relationship Advisor will maintain a working knowledge of Northern Trust resources, collaborate with internal partners and external advisors, and provide focused client service with responsiveness, diplomacy, and tact. Additionally, the role supports business development efforts, including client presentations, cultivating relationships with referral sources, and identifying new business opportunities. Continuous development of advisory skills through training and experience is expected.

Requirements

• Knowledge of financial products, operations and accounting systems usually acquired through related experience.
• General business knowledge, including knowledge of accounting usually acquired through coursework, is required to oversee client transactions.
• Understands key business drivers; uses this understanding to accomplish own work.
• Developing knowledge of investments, advisory relationships, estate planning, financial planning, capital markets, banking, and operations usually acquired through formal education, or related experience is required to service clients and administer accounts.
• Emerging knowledge of fiduciary standards and practices.
• Analytical, negotiating, problem solving and sales skills are necessary to effectively service the client relationship.
• Ability to explain complex information to others in straightforward manner.
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
• Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Nice To Haves

• College or university degree and/or relevant proven work experience with client relationships and wealth planning is preferred.
• 3+ years in asset servicing, relationship management or related fields.

Responsibilities

• Coordinates account management by ensuring prompt execution and follow-up.
• Responds to partner and client service requests by obtaining necessary information and documentation.
• Communicates with clients and vendors as required for resolution of issues.
• Executes daily client activity.
• Maintains ongoing written and verbal communication with clients as appropriate in managing daily activity.
• Develops and maintains working knowledge of governing documents and account agreements.
• Manages assigned account base of wealth management clients by working with clients and their advisors to develop a thorough understanding of the client’s needs and goals.
• Exhibits working knowledge of agency account agreements and governing documents.
• Exhibits working knowledge of Advisory Practice services/offerings (including estate and financial planning), capital markets, banking products/offerings, asset management and prudent investment principles.
• Exhibits developing knowledge of fiduciary duties and applicable laws, including trust and tax law, asset management and prudent investment principles.
• Once trained, exhibits knowledge of goals driven wealth management and holistic advice and ability to begin delivering to clients and prospects.
• Maintains a working knowledge of various NT resources and utilizes knowledge, experience, and NT resources to identify opportunities for relationship enhancement.
• Works collaboratively with internal partners and external advisors in identifying client needs and solutions.
• Provides focused client service with responsiveness, diplomacy and tact.
• Proactively contacts clients through written and verbal communication with suitable frequency.
• Assists service team partners with business development, including preparing and making client presentations.
• Cultivates relationships with referral sources and centers of influence to build the business.
• Identifies and develops new business opportunities.
• Seeks continued development of advisory skills through training and experience.

Benefits

• Flexible and collaborative work culture
• Strong history of financial strength and stability
• Movement within the organization is encouraged
• Senior leaders are accessible
• Pride in working for a company committed to an inclusive workplace
• Assisting the communities we serve
• Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture.
• Employees around the world give their time and talent to work for the greater good of their communities.
• Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed