Associate Regulatory Compliance Specialist

Mohawk Global Logistics Corp•Rockland, MA

17h

About The Position

The Associate Regulatory Compliance Specialist supports international trade compliance by managing post-entry processes, product classifications, and regulatory documentation. The role ensures adherence to U.S. Customs and Participating Government Agency (PGA) requirements while contributing to process improvements and operational efficiency. The specialist partners with internal teams and clients to resolve compliance issues and maintain accurate, compliant import and export activities. The position operates in a professional office environment and/or remotely from a home office, with a quiet to moderate noise level. It is largely sedentary and routinely involves standard office equipment. Lifting items under 25 pounds and the ability to bend, stand, and walk short distances may be required. Travel is minimal.

Requirements

2–3 years of experience in international trade, freight forwarding, or a similar industry.
Working knowledge of U.S. Customs compliance procedures.
Understanding of U.S. Customs regulations and import/export compliance.
Proficiency in freight forwarding or compliance systems.
Strong attention to detail and accuracy.
Analytical thinking and problem-solving skills.
Strong communication and organizational skills.
Process improvement and operational efficiency mindset.

Nice To Haves

Industry certifications such as CCS, CES, or LCB/CHB.
Experience with PGA compliance requirements.

Responsibilities

Ensure compliant vetting of clients and timely establishment of client records.
Prepare and support submission of post-entry filings according to established procedures.
Process powers of attorney (POA) and sub-POAs.
Maintain compliance documentation, policies, and procedures under guidance.
Process and maintain continuous bonds and related updates.
Follow established processes to support U.S. Customs and PGA compliance requirements.
Support internal teams with compliance-related requests and standard classification needs.
Learn and apply regulatory requirements under guidance.
Investigate and resolve routine shipment, system, and compliance-related issues; escalate complex issues, discrepancies, or regulatory concerns as needed.
Assist in reviewing Customs inquiries and supporting required responses.
Identify and report process inefficiencies or recurring issues, and support troubleshooting of system or workflow issues.
Participate in process improvement initiatives led by senior team members.
Support new client onboarding by completing required compliance setup tasks.
Partner with internal teams to ensure consistent compliance processes.
Assist with corporate compliance projects and cross-office initiatives.
Maintain accurate and organized compliance records and ensure documentation is complete and submission-ready.
Support audit preparation by gathering required documentation.
Perform other duties as assigned.