Associate, PSI Utility

The Guitar Center Company • Kansas City, MO

10d • Onsite

About The Position

The purpose of this job is to ensure that instruments are processed into saleable inventory status as soon as possible. This position handles receiving items into PRG locations, inventory placement, picking orders, packaging orders, and the safe movement of items electronically and physically throughout the KCDC. This position will also occasionally assist in inspecting inbound inventory and preparation for photography and video presentation.

Requirements

• Collaboration: Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Able to build relationships with others by offering help and providing suggestions for improvement.
• Customer Focus: Understands customer service principles and the importance of creating an excellent customer experience. Acts with customers in mind when completing all work tasks.
• Interpersonal Communication: Able to communicate through various means with diverse people in a clear, concise, and courteous manner. Able to demonstrate respect to others, surroundings, and self and listen effectively. Able to communicate effectively with multiple levels of management.
• Initiative: Able to identify opportunities & issues and assess, prioritize and follow through on work activities to capitalize or resolve them. Able to take positive action without being requested to do so. Self-motivator who focuses on ongoing learning and development.
• Organizational Skills: Able to utilize time, energy, and resources to manage priorities such as projects, stay on track, and achieve goals. Able to establish a systematic course of action to achieve an objective with the efforts of multiple teams. Able to multitask and pay strong attention to detail. Able to complete tasks thoroughly in a timely manner.
• Technology Skills: Able to navigate technology systems, equipment, and computer programs needed to fulfill communication, customer service, and business needs & expectations.
• Keying/typing, sitting, standing, walking.
• Constant mental and/or visual attention; the work is either repetitive or diversified requiring constant alertness in an office environment.
• The job is typically performed under comfortable working conditions; any disagreeable elements are generally absent during normal performance of the job.
• Compliance with company attendance standards.
• Associate is regularly required to use hands to finger, handle, or feel.
• Associate is frequently required to sit, occasionally required to stand, walk and reach with hands and arms.
• Associate must regularly lift and /or move up to fifty (50) pounds.
• Specific vision abilities required by this job include close vision and color vision.
• Associate is occasionally exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock.
• The noise level in the work environment is usually moderate.
• Use of various glues and solvents, buffing wheel, soldering iron and drills.
• Warehouse environment with personnel constantly loading, unloading, and moving inventory in and around your work area.
• Must be able to speak, read, write, and comprehend English.
• 1 year of relevant work experience disassembling/assembling guitars
• 1 year of guitar playing experience
• Novice musical instrument/gear knowledge
• Novice proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
• Basic proficiency with standard business applications such as the internet and email

Responsibilities

• Receipt of new items into PRG inventory and labeling items to be placed into location.
• Preparing locations and items for photography.
• Movement of items electronically and physically throughout the KCDC.
• Researching order notes for specific requests from customers.
• Picking, packing, and loading items for order fulfillment.
• Building Shipping boxes.
• Identifies and records instrument weight, description, and serial number for the Riversand serialized database and order notes.
• Performs inbound inspections and separation of items for sealed and non-sealed inventory.
• Additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed