Associate, Proposals & Client Services - US

Worldwide Clinical Trials•Durham, NC

19h•Onsite

About The Position

The Associate, Proposals and Client Services is responsible for the coordination, preparation and management of all requested proposals, RFIs and associated client service functions. This includes pricing and budget analysis, prioritization of client requests and interactions with all levels of Worldwide personnel to ensure efficient and comprehensive proposal preparation. The Proposals and Client Services Associate communicates with both scientific and business personnel to secure project scope, timelines and client special needs. In addition, this position maintains all internal tracking processes and customizes proposal templates for each client and opportunity.

Requirements

Strong planning, strategizing, managing, monitoring, scheduling, and critiquing skills
Excellent written and verbal communication skills to clearly and concisely present information
Strong interpersonal skills in a fast-paced, deadline oriented, and changing environment
Excellent ability to handle multiple tasks and many details in a fast-paced and constantly changing environment
Ability to exercise sound judgment and make decisions independently
Knowledge of the CRO/Pharmaceutical industry, knowledge of sales support activities as well as a strong understanding of study design, project management, and operational requirements for successful study implementation .
Ability to demonstrate excellent organizational, analytical and mathematical skills
Skilled in creating customized budgets and ability to assemble multiple documents/responses
Ability to advise and interact with all levels of management including negotiation and conflict resolution skills
Proficiency in all MS-Office applications including Microsoft Word and Excel
Bachelor's Degree required (prefer degree in Life Sciences or Business)

Nice To Haves

Prefer 0-2 years of experience in Clinical or Laboratory Operations, CRO/Pharmaceuticals
Experience drafting bids and proposals in a CRO environment preferred

Responsibilities

Responsible for all aspects of assigned RFPs and RFIs.
Manages the overall proposal process from receipt of RFP/RFI to final delivery.
Work with Account Directors and Operational teams (i.e. clinical, bioanalytical and support services) to refine proposal scope and integrate solutions into complete proposals.
Review protocols and other scientific documents to apply appropriate study information to budget tools.
Meet proposal deadlines by establishing priorities and target dates for information gathering, writing, reviews and approvals.
Act as facilitator for collection of information from various sources.
Work with subject matter experts to gather information and customize content.
Maintain and update CRM database and internal tracking programs.