Associate Property Manager, Multifamily
About The Position
Associate Property Managers are responsible for maintaining our communities to a market ready standard, ensuring a high level of service at all times. Associate Property Managers are also responsible for building and motivating high performing teams to maximize the performance of the property. This role involves assisting the Regional Property Manager with the overall operations of the building and ensuring the smooth running of our community in a fast-paced environment. The position oversees all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits. A key aspect of this role is providing superior customer service and communication to residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
Requirements
- 3+ years of Property Management experience
- 1+ years of Management experience
- High School Diploma, GED, Technical or Vocational school required
- Effective communication and customer service skills
- Computer literate, including Microsoft Office Suite and internet navigation skills
- General office, bookkeeping and sales skills and excellent oral and written communication skills
- Be able to manage a team
Nice To Haves
- Bachelor’s Degree preferred
Responsibilities
- Assisting the Regional Property Manager with the overall operations of the building.
- Ensuring the smooth running of our community in a fast-paced environment.
- Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
- Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
- Complete lease/renewal paperwork to ensure completion to company standards.
- Track and evaluate advertising, and all client traffic.
- Leading by example, Instilling, maintaining, and modeling the Cushman & Wakefield mission to be the best national management company.
- Supervise day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed.
- Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
- Maintain residents' files in accordance with company's standards.
- Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
- Manage and maintain all aspects of overall community budget and finances.
- Work with leasing staff to ensure that leasing/marketing goals are being met.
- Determine leasing opportunities of staff and work on goal setting; improving the performance of each staff member.
- Perform any other related duties as required or assigned.
Benefits
- health, vision, and dental insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life, and disability insurance programs
- paid and unpaid time away from work
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
