Adjuster Inside Property (Hybrid role)

OnDek Solutions • Worcester, MA

2d • Hybrid

About The Position

A leading national property and casualty insurance carrier is seeking entry-level to mid-level Associate Property Claims Adjusters to join their growing Property Claims team. This role is a direct path to a long-term career in insurance adjusting, offering comprehensive training, professional licensing sponsorship, and structured career advancement opportunities. In this role, you will investigate, evaluate, and resolve low-complexity property claims, serving as a primary point of empathetic support for policyholders during unexpected events.

Requirements

• Willingness to obtain and maintain required state adjuster licenses (company sponsored).
• Strong phone etiquette, customer service orientation, and conflict resolution skills.
• Ability to exercise sound judgment and work effectively in a fast-paced environment.
• Reliable high-speed internet connection for home-office remote days.

Responsibilities

• Analyze, evaluate, negotiate, and settle claims of minimal complexity using discretion and independent judgment.
• Conduct phone outreach to customers to confirm claim details, policy coverage, liability, and damages.
• Provide professional, polite, and empathetic service to policyholders throughout the claims process.
• Take recorded statements and document claim details accurately.
• Identify suspicious claims and collaborate with Special Investigations Units (SIU) as needed.
• Complete formal onboarding and ongoing technical training programs.

Benefits

• Licensing Support: Company-sponsored training to obtain and maintain required adjuster licenses.
• Career Growth: Clear advancement paths with pay growth opportunities within the first 3 years.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed