Associate Project Manager - National Projects

Loeb Electric•Columbus, OH

About The Position

The Associate Project Manager (APM) is responsible for the compliance, execution, and operational results for assigned accounts and/or projects. This role ensures that all project milestones are completed on time guaranteeing customer satisfaction and compliance to program deliverables.

Requirements

2- year college degree or industry specific experience
Minimum of 2 years Project Coordination, or 3 years direct customer service facing including experience with problem resolution or 1 year project management experience
Experience in distribution, large retail, service organization or manufacturing.
Experience in lighting and electrical.
Experience including experience in creating detailed Gannt charts, network diagrams, risk analysis, statements of work, and scopes of work.
Excellent operational skills to deliver results flawlessly.
Strategic thinking and thoughtful problem-solving skills.
Strong analytical and diagnostic skills.
Strong internal customer relationship orientation.
Demonstrated ability to communicate clearly and concisely in written and verbal formats; ability to analyze and solve problems.
Demonstrated capability to develop strong interpersonal working relationships.
Ability to successfully provide direction to team ensuring compliance to the program.
Commitment to and demonstration of high ethical standards governing professional behavior and conduct.
Proficiency using MS Office, using MS Office, including but not limited to Outlook, Excel, Word, PowerPoint, Smartsheet.
Ability to work unique schedules based on assigned projects including some work outside core hours.
Travel as needed for client meetings and locations; anticipate up to 25% travel.
Advanced experience using excel or Smartsheet and functions such as filters, VLOOKUP, SUMIFS, and pivot tables
Experience interacting with integrated multi-function ERP or order processing systems, including data entry, and making intelligent and effective use of available information.

Nice To Haves

CAPM Certification or PMP Certification (Preferred)

Responsibilities

Develops and demonstrates a deep understanding of assigned program/project objectives and is the subject matter expert on all things relating to assigned program or project.
Enhances the account metrics through continuous process improvement to drive successful outcomes; works with team members and managers to develop and maintain repeatable metrics for both internal and external reporting and performance benchmarking.
Participates in and/or leads assigned customer reviews, scheduled calls, huddles, discussions, and resolves with urgency any program/project level escalations.
Proactively identifies potential risks and opportunities, implementing solutions in a timely manner; clearly understands when to seek additional support from management.
Effectively manages all assigned projects and tasks including but not limited to: Planning Forecasting Installation/project schedule and labor timelines Inventory management if applicable Vendor and customer deliverables Statements of work Scopes of work
Works closely with other internal teams, providing visibility to forecasted material, logistics, or external labor as required.
Resolves escalated financial issues, reconciles overpayments/underpayments through audits ensuring completeness and accuracy, tracks errors for improvement before approval process.
Identifies new and additional sales opportunities with assigned clients and communicates to our internal sales team.
May assign work or change the daily priorities of other team members based on business need with manager support.
Prepares documents to communicate with customers, team, and manager as needed on issues and trends related to program/project success.
Uses available data and analytics to make informed decisions regarding processes, assignments, and focus areas on assigned programs or projects. Offers suggestions to improve data-driven analytics.
Documents work and project/program details in designated database; uses customer and company data sites to generate reports as needed ensuring data from Loeb and customer are aligned.
Works with Program Manager, Project Managers or Manager to help define and develop methods and procedures, implement best practices, and ensure the procedures are enforced on projects.
Identifies regular customer communication needs and provides proactive updates according to those needs, as well as answering any incoming communication directly from the customer.
Responsible for meeting or exceeding financial related goals as defined by the program or project.