About The Position
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers. The role: Candidate will work with the in-house client managers and freelance linguists/suppliers to fulfill translation project scopes. They contract with linguists from all over the world, monitor quality and budgets, and handle document formatting. It is a very fast-paced environment. Non-client facing role. Home-based workers, any location in Colombia. - Location: Brazil, Colombia, Mexico - Contract Type: Remote Candidates must submit their CV in English . CVs in any other language will not be considered .
Requirements
- 1-3 years of experience in project management within translation, localization, or language services.
- Experience with Life Sciences translation projects (pharmaceutical, medical device, clinical, or biotech) a PLUS
- Excellent communication and problem-solving skills, with the ability to manage multiple stakeholders.
- Proficiency in CAT tools, translation management systems, and project tracking software.
- Proficiency in Microsoft Word, Excel, and other document formats (e.g., PDFs, XML, PowerPoint).
- Attention to detail are needed
- Advanced Microsoft Word
Nice To Haves
- Any type of project management or coordination experience is a plus.
Responsibilities
- Independently manage small to mid-sized translation projects end-to-end, ensuring alignment with client expectations, timelines, budgets, and quality standards.
- Act as a key point of contact for assigned clients, gathering project requirements, ensuring smooth project initiation, and managing expectations throughout the project lifecycle.
- Define project tasks, monitor progress, track milestones, and proactively manage risks, escalating when necessary.
- Coordinate effectively with internal teams to ensure seamless execution and communication.
- Contribute to internal and client-facing reporting, performance tracking, and issue resolution.
- Supports quality control activities within project workflows, including adherence to quality standards, review processes, and documentation requirements to ensure deliverables meet client and regulatory expectations.
- Participates in quality investigations, applying methodologies such as 5 Whys or Root Cause Analysis (RCA) to identify causes of issues and support the implementation of corrective and preventive actions (CAPAs).
- Assist in evaluating and adopting automation and technology-driven solutions to improve project efficiency and quality.
- Maintain current knowledge of industry trends, client landscapes, and regulatory considerations relevant to language services in the life sciences sector.
- Support cross-functional collaboration and help grow ICON’s Language Services offering through relationship-building and operational integration.
- Share expertise and contribute to the training and mentoring of junior staff.
- Perform other duties as assigned.
Benefits
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
