Associate -Program Operations - S&G
About The Position
Capital One’s Students and Grads team is at the forefront of developing future leaders. This role supports the Students & Grads Commercial, Finance, and Investment Banking Programs portfolio, which builds Capital One’s pipeline of top talent by delivering programs that fuel business imperatives and impact while developing outstanding associates at the start of their careers. We are a passionate and entrepreneurial team that embraces bold ideas, fosters collaboration, challenges the status quo, and inspires personal growth along the way. If you are excited about helping others learn and building engaging experiences, you may be a fit for our team! We are looking for an exceptional Associate to support the planning and logistics of our Commercial, Finance, and Investment Banking Programs’ signature events. The ideal candidate will have strong planning, organization, and communication skills, in addition to meticulous attention to detail.
Requirements
- High School Diploma, GED or equivalent certification
- At least 2 years of experience in corporate event planning or project management
- At least 2 years of experience in Microsoft Office or Google Suite
Nice To Haves
- Bachelor’s Degree or military experience
- At least 3 years of experience in corporate event planning or project management
- At least 3 years of experience in Microsoft Office or Google Suite
- Experience with recruitment processes in Finance, Commercial Banking, or Investment Banking
- Experience providing white-glove event service
- Experience working in an agile environment
Responsibilities
- Partner with key program stakeholders to help execute signature Program Events (Experience Weeks, Onboarding, Graduation), supporting event and logistics support services (fun events, catering, swag, hotel room blocks, etc.) in accordance with Capital One's support process, standards and systems
- Manage program budgets, which includes tracking, forecasting, and auditing information on a regular basis
- Help manage, identify, and implement process improvements that enhance the associate experience and/or operational efficiency
- Ensure compliance to policies and procedures through monitoring and coaching
- Coordinate ongoing campus hire and internship trainings and communications
- Manage program communications, including drafting and editing information to be distributed through Team calendar, Google Site, mailbox, newsletter and Slack
- Build and own relationships with internal clients, stakeholders, and external vendors
- Maintain upkeep of Google Drives and Google Sites spaces
- Ability to quickly and effectively adapt to change
- Help escalate issues to ensure efficient resolution
- Proven problem solving, analytical, and decision-making skills
- Ability to embrace new systems and process enhancements
- High degree of professionalism and integrity when interacting with all customer contacts
Benefits
- performance based incentive compensation
- cash bonus(es)
- long term incentives (LTI)
- comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
