Associate Program Manager, Prime Video Sports Operations

Amazon • Culver City, CA

19h • Onsite

About The Position

Prime Video is a premium streaming service offering a vast collection of TV shows and movies, including Originals, Exclusive content, and live sports events. Customers can subscribe to add-on channels, rent, or buy new releases. It is a fast-paced, growth business available in over 240 countries and territories worldwide. As an Associate Program Manager on the Prime Video Live Events team, you will support the execution of live sports events from deal signing to their first live broadcast. This role contributes to live events expansion by onboarding major sports leagues across North America and Latin America to grow Prime Video's live sports portfolio. The position is located in Seattle, WA or Los Angeles, CA, with Seattle preferred. A successful candidate will be detail-oriented, analytical, customer-focused, team-oriented, with strong organizational skills and the ability to meet deadlines. The team manages programs and workflows for delivering live content to Amazon customers, involving interaction with sports media and metadata partners, managing publishing workflows, and defining operational procedures to deliver engaging sports content. This role involves working closely with cross-functional counterparts in product management, engineering, content acquisition, operations, and executive teams to support business growth, launch new features, develop opportunities, and enhance customer experience.

Requirements

• Bachelor's degree or equivalent
• 6+ months of project coordination experience
• Experience planning, managing, and delivering customer-focused documentation across multiple teams
• Experience with project management
• Experience in e-commerce, digital products or entertainment industries

Nice To Haves

• Experience effectively communicating complex concepts through written and verbal communication
• Experience building and growing relationships with internal and external partners
• Experience in data analysis and reporting
• Knowledge of deliverables and technical specs for streaming assets
• Knowledge of video production crews, live streaming technologies, studio workflows, edit and post- production techniques, production calendars and staffing
• Experience in sports entertainment or broadcasting

Responsibilities

• Support cross-functional work streams across product, technology, merchandising and operational teams to help bring new sports events live on Prime Video
• Assist in coordinating with content acquisition and marketing teams on live sports coverage expansion
• Help document and track initiatives working with cross-functional teams to launch sports events on Prime Video
• Support the building of Digital Content Supply Chains and process improvements for publishing sports content
• Create and maintain documentation for operational procedures and workflows
• Track and report key metrics to illustrate progress against team goals
• Coordinate with sports media partners and metadata aggregators on content delivery requirements
• Support troubleshooting of content delivery issues and implement solutions

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level