Associate - Production FT (Gateway) (33520)

Goodwill San Antonio•Live Oak, TX

16h•Onsite

About The Position

Work for GOOD at Goodwill San Antonio, a dynamic social enterprise dedicated to fighting poverty and creating opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment. We maximize the value of each employee’s work and each donor’s donation to benefit our community and environment. Goodwill employees recirculate used goods, fueling a robust economy and preventing usable items from harming the environment in landfills. Our Good Careers Academy and Good Careers Centers help change lives through the power of work by delivering education and meaningful job placement. We offer diverse career opportunities in retail, production, warehouse, logistics, contact center customer service, career services, technology, document imaging, grounds maintenance, janitorial and facilities maintenance. We prefer to promote from within, prioritizing your growth and advancement through personal and professional skills development programs, supportive health and well-being benefits, competitive pay, savings plans, financial education, store discounts, paid time off, leadership development, and tuition reimbursement.

Requirements

Minimum 6 months to 1 year minimum experience working successfully in retail customer service oriented environment.
Ability to bend, lift, grasp and move continuously through the day.
Two-person lifting of some heavy objects may be required.
Good verbal communication skills with ability to effectively work as a team to achieve mission goals.
Must be able to meet the physical requirements of the position.
For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.

Responsibilities

Provide exceptional customer service to donors and customers by greeting and accepting donations at donation station.
Issue donor receipt in friendly and courteous manner.
Handle and sort donated goods into appropriate containers.
Load, unload and move donated goods, materials, including furniture using a hand truck onto or from pallets, racks or shelves to maintain workflow of production cycle and to distribute donated materials.
Supply Team Members with materials, boxes, barrels, containers, etc. by walking stations to identify and restock supplies.
Sorting and pricing of donated items, garments and hard lines with limited supervision; monitoring and recording production levels.
Tagging, rotating and placing products on shelves per guidelines.
Keep aisles free from debris, remove obstructions from production and sales floors.
Ensure work areas and facilities remain clean and organized.
Inform Team Leader or Manager of possible safety hazards.
Keep work area clean by sweeping, emptying trash cans and disposing of trash in appropriate containers.
Maintain good housekeeping standards.
Adhere to Loss Prevention and inventory control and compliance procedures.
Maintain regular, dependable attendance and punctuality.
Provide excellent customer service by greeting, assisting, and responding to questions and/or concerns in a positive, professional, and friendly manner.
Assist in safeguarding Goodwill team members and property from harm, damage or theft.
Comply with the Ethics Policy by immediately reporting any observed or suspected theft, fraud, violence, or any unethical or inappropriate behavior to a supervisor, human resources, or the Ethics Hotline.