Associate Product Quality Analyst

Uline•Pleasant Prairie, WI
•Onsite

About The Position

Identify trends. Implement solutions. Become a quality expert. As an Associate Product Quality Analyst at Uline, you’ll build expertise in your assigned product lines, using customer feedback and product insights to uphold Uline’s high standards. Partner with teams and vendors to investigate quality concerns, identify solutions and improve the customer experience. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Requirements

  • Bachelor's degree.
  • Proficient Microsoft Office, especially Excel.
  • Detail-oriented with excellent analytical, problem-solving and organizational skills.
  • Strong work ethic and eagerness to learn.

Responsibilities

  • Serve as Uline's quality expert for an assigned product line, analyzing customer comments and product returns to enhance product quality and customer satisfaction.
  • Partner with product managers, purchasing vendors and warehouse teams to address quality concerns and implement solutions.
  • Work directly with Uline vendors to facilitate the product return and credit process.
  • Assist with new product and vendor check-ins to ensure all products meet Uline’s quality standards.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.
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