Associate Product Owner - Intern

Enercare•Markham, ON

22h•Hybrid

About The Position

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating. A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be. If you are ready to become one of our Experts, we would love to hear from you.

Requirements

Comfort writing requirements, user stories, acceptance criteria, meeting notes, and action-oriented documentation.
Basic understanding of Agile delivery and a willingness to learn Azure DevOps or similar delivery tooling.
Exposure to SQL, data analysis, APIs, process mapping, or troubleshooting is helpful; curiosity matters most.
Strong communication skills, a collaborative mindset, and the ability to ask questions that make work clearer.
A practical approach: you do not need every answer on day one, but you know how to learn, follow through, and keep momentum moving.

Nice To Haves

Learn the platforms, team rhythm, stakeholders, backlog structure, and current delivery priorities.
Own small requirements, support grooming, contribute to test readiness, and produce clear working notes.
Lead slices of discovery, manage follow-ups, improve documentation quality, and help move features confidently toward delivery.

Responsibilities

Turn business asks into clear user stories, acceptance criteria, process notes, and lightweight product artifacts.
Join discovery sessions and help capture the “why,” “who,” and “what good looks like” before solutions are built.
Support backlog grooming, sprint planning, demos, and delivery follow-ups with Product Owners, Delivery Managers, Scrum Masters, and developers.
Create simple but useful process maps, data flows, decision notes, and documentation that help teams connect the dots.
Partner with QA to support test scenarios, validation notes, defect triage, and release readiness.
Use data, SQL basics, and platform knowledge to investigate questions, validate outcomes, and support troubleshooting.
Learn the customer platforms ecosystem and help make internal and customer experiences smarter, faster, and friendlier.
Bring the “fresh eyes” advantage: ask thoughtful questions, spot friction, and help simplify complexity for everyone.