Associate Product Manager

CivicPlus, LLC

28d•$119,000 - $139,000

About The Position

At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we're empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured. As an Associate Product Manager, you will help move CivicPlus products forward by partnering closely with engineering, customers, sales, and marketing. You will support product roadmaps, help balance competing priorities, and contribute to successful product launches that improve how local governments serve their communities.

Requirements

Bachelor's degree.
One to two years of product management experience, or related experience in customer support, technical support, user experience, engineering, or another software-focused function.
Experience working in a SaaS or B2B software environment.
Demonstrated ability to manage competing priorities and collaborate with a range of stakeholders.
Strong communication skills and a customer-focused approach.
Applicants must be authorized to work in the US.

Nice To Haves

Experience with Jira and agile development practices is preferred.
Experience with Pendo is helpful.
Experience working with or supporting local government is preferred.

Responsibilities

Partner with engineering teams to help shape, maintain, and advance product roadmaps.
Gather and incorporate customer feedback to inform product priorities and decisions.
Coordinate across engineering, sales, and marketing to keep product initiatives moving forward.
Support go-to-market planning and product launch activities.
Balance multiple stakeholder needs and priorities while maintaining focus on customer and business outcomes.
Contribute to an agile product development environment and help strengthen day-to-day product practices.