Associate Product Manager
About The Position
Penlink is a technology company that provides software solutions to law enforcement agencies across the United States, helping them manage data and solve crimes. The company focuses on creating products that positively impact communities. They are seeking an Associate Product Manager to join their Innovation team. This is an early-career product role designed to develop the skills and experience needed for broader product management responsibilities. The Associate Product Manager will support the development and delivery of Penlink products by translating customer and business needs into clear requirements and actionable solutions. This role involves research, analysis, documentation, and supporting product discovery and prioritization.
Requirements
- 0–2 years of experience in product management, business analysis, technology, or a related field preferred.
- Strong analytical, problem-solving, and critical-thinking skills.
- Strong written and verbal communication skills with the ability to work effectively with technical and non-technical stakeholders.
- Ability to gather information, identify key insights, and translate findings into clear requirements and recommendations.
- Strong attention to detail and ability to create clear, organized documentation.
- Ability to understand business processes, user workflows, and customer needs.
- Collaborative, curious, and comfortable working across multiple teams.
- Self-motivated with the ability to manage multiple priorities and meet deadlines.
- Comfortable asking questions, challenging assumptions, and seeking solutions.
- Basic understanding of software development concepts, Agile methodologies, APIs, databases, or cloud technologies.
- Familiarity with product management or business analysis practices such as requirements gathering, user stories, process mapping, or backlog management.
- Comfort working with data, spreadsheets, reporting tools, or other analytical resources.
- Bachelor’s degree in Business, Computer Science, Information Systems, or a related field, or equivalent practical experience.
Nice To Haves
- Familiarity with AI/ML concepts is a plus.
- Experience working in an Agile software development environment is preferred.
Responsibilities
- Support Product Managers in defining product requirements, priorities, and plans for assigned products and initiatives.
- Gather and analyze customer, business, and product information to identify needs, gaps, and opportunities.
- Translate business and customer needs into clear requirements, user stories, acceptance criteria, workflows, and other documentation.
- Partner with Software Engineering, UX, QA, Data Science, Sales, and other teams to clarify requirements and support product development.
- Conduct customer, market, and competitive research to support product decisions.
- Analyze product data, customer feedback, and other information to identify trends and inform recommendations.
- Support product discovery, feature prioritization, backlog refinement, roadmap planning, and release activities.
- Participate in Agile ceremonies and help ensure requirements and priorities remain clear throughout development.
- Assist with testing and validation of new functionality to ensure solutions meet requirements and user needs.
- Support post-release feedback and analysis to identify opportunities for product improvements.
- Develop a working understanding of PenLink’s products, customers, industry, and competitive landscape.
- Stay informed on emerging technologies, including AI and machine learning, and their potential applications.
- Other responsibilities as assigned.
Benefits
- laidback culture and amazing benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
