Associate Product Manager - Knees

Medacta USA, Inc.•Franklin, TN

About The Position

The Associate Product Manager - Knees is responsible for assisting with and participating in a broad range of knee marketing and product management activities to achieve the company's marketing, operational, training, financial, and corporate growth objectives. This role will support the organization in executing deliverables required in the product management & development process. This includes achieving business plan projections, customer relationship management, and education for both surgeons and sales personnel. Interfacing with key stakeholders (external, Franklin-based, and Memphis-based), the Associate Product Manager - Knees shall take all appropriate steps to meet customer and sales force expectations and resolve instrument and implant issues that may arise with their product lines.

Requirements

Bachelor’s Degree in Business Administration/Marketing, Mechanical Engineering, Biomechanical Engineering, or equivalent engineering degree.
Minimum of 1-3 years’ experience in Business, Marketing, Engineering, or Biological Science
Excellent written and oral communication skills.
Interpersonal communication skills, customer relations, math aptitude, and diplomacy
Outstanding organizational development skills, attention to detail, and follow-up are necessary.
PC/Microsoft Office software suite, Mac/iOS, general office equipment, orthopedic instruments, automobile, smartphone, and mobile apps.
Problem Solving/Decision Making - Independent, proactive judgment is employed in problem prevention/solving relating to product development, customers, sales policy, strategy, and procedures. Considerable discretion and judgment are exercised in decision-making involving sales policies and procedures. Must be able to make data-driven decisions autonomously.
Sitting: Extended periods at a desk or workstation.
Standing and Walking: Occasional movement within the office.
Lifting and Carrying: Light to moderate lifting of office materials and instrumentation up to 30 pounds (NextAR, etc).
Additional tasks may require reaching, manual dexterity, and visual acuity.

Responsibilities

Assist with promotional strategies, launch materials, sales support tools, and educational aids
Become a procedure and clinical expert on assigned product lines/segments
Develop key metrics to analyze programs and detail the executive management team with information
Forecasting and Budgeting involvement/assistance
Develop and deliver comprehensive and effective training programs by collaborating with fellow PMs, ADs, and M.O.R.E. teams
Work with the respective Director on specific product plans to organize, monitor, and accelerate product / procedural adoption and key account conversions
Continuously analyze the competitive environment and trends
Strengthen and build key customer relationships through on-site meetings, tradeshows, society meetings, etc.
Collect VOC from the core team of customers on a yearly basis (should give insight into commercial plans and feedback to Medacta International)
Work closely with the M.O.R.E. team to continue to enhance and sharpen educational events
Attend ALL M.O.R.E. training events, setup and breakdown, as well as being the point person for all material needs
Continually give feedback regarding branding strategy, product positioning, and messaging to complement and accelerate marketing plans (in concert with MarCom partners)
Identify, engage, and manage external agencies to deliver services required to support program needs (should be connected to yearly marketing plan)
Social Media focus
Performs other related duties as assigned.