Associate Product Manager- Denials AI

Med-Metrix•Parsippany-Troy Hills, NJ

3d•Onsite

About The Position

The Associate Manager, Production Coding & Charge Entry will provide leadership to Production Coding Department and Charge Entry including supervision of staff, reviewing of processes, and providing recommendations for improvement of operations. Goal is to meet or exceed national coding KPI benchmarks and client specific KPI’s. Maintain or exceed team productivity and quality standards.

Requirements

Bachelor’s degree or equivalent combination of education and experience
CPC certification
5+ years’ experience managing and leading a physician business office/professional services coding department
Ability to work well individually and in a team environment
Must be reliable, responsible, goal oriented and flexible
Excellent interpersonal, communication and organizational skills
High degree of integrity including ability to successfully deal with sensitive or confidential information
Ability to exhibit poise, composure and confidence when confronting stressful or high-pressure situations

Responsibilities

Plan, organize and direct overall operations of the Production Coding Department and Charge entry team as it relates to billing, payer and client policies and protocols
Ensure all client coding is completely within timelines both onshore and offshore.
Oversee the coding of all client services to ensure accuracy and timeliness with our co-source
Ensure that team stays current with billing/coding regulations
Monitor and direct charge entry staff to be at a current status. Ensure quality and quantity standards are being met.
Ensure work queues are worked timely and accurately
Trend coding denials and provide written feedback by practice on areas of improvement
Actively engage with and manage coding team, including routine productivity and quality reviews
Provide management and supervisory duties related to educating and training staff, evaluating staff performance and monitoring productivity
Interview, hire, train, evaluate, and develop subordinate staff, where applicable
Develop and maintain quality control programs, including in-depth and individual performance reviews
Orient new hires and provide in-services and training, continuing education, and development related to those functional areas of responsibility
Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards