About The Position

Persona is looking to bring on a Privacy and Compliance Analyst focused on privacy operations, with an emphasis on managing end user Data Subject Access Requests (DSARs) and related individual rights requests. As an early member of the privacy and compliance team, you will help design and run an efficient, auditable DSAR program that balances legal requirements, user expectations, operational constraints, and security. The ideal candidate can lead DSAR workflows end-to-end, including intake, identity verification, scoping, data mapping, collection, redaction and exemption analysis, response drafting, and deadlines tracking. You should be comfortable thinking critically about ambiguous requests, competing obligations, and edge cases, and partnering cross-functionally with Legal, Security, Engineering, Support, and Product to implement and continuously improve practical, scalable processes.

Requirements

  • 2 - 3 years of experience working in security, privacy, risk, and compliance or equivalent experience
  • Experience in external facing roles & communication with customers
  • Strong understanding of GDPR, CCPA, BIPA, HIPAA and other data privacy laws.
  • History of building trust through collaboration and successful cross functional engagements
  • Strong project management skills and ability to manage varying priorities and stakeholders
  • Firm grasp of security, privacy, risk & compliance best practices

Responsibilities

  • Lead DSAR and individual rights request workflows end-to-end, including intake, identity verification, scoping, data collection, redaction and exemption analysis, response drafting, and deadline tracking
  • Design, run, and continuously improve an efficient, auditable DSAR program that balances legal requirements, user expectations, operational constraints, and security
  • Partner cross-functionally with Legal, Security, Engineering, Support, and Product to improve data mapping, retrieval processes, and tooling for privacy operations
  • Build and maintain procedures, documentation, and metrics to support consistent execution and readiness for audits and reviews
  • Train and support cross-functional partners on privacy operations processes and security, privacy, and compliance best practices

Benefits

  • medical, dental, and vision
  • 3% 401(k) contribution
  • unlimited PTO
  • quarterly mental health days
  • family planning benefits
  • professional development stipend
  • wellness benefits
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