Associate Principal, Sales Solution Engineer (Remote)

Availity

1d • Remote

About The Position

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. In the Payment Accuracy portfolio, our mission is reduce administrative expense, reduce abrasion and create a better patient experience by shifting actionable insights left in the claim lifecycle. Availity’s dual sided network and powerful platform provides the foundation to deliver the right content at the right time in the workflow with real-time benefits to providers, payers and patients. We are looking for a highly motivated individual to join our Payment Accuracy team as a Payment Accuracy Solution Consultant. This role is part of an evolution in our Solutions Engineering approach, moving from generalist support to deep, domain-specific expertise, and will play a critical role in accelerating growth in a complex and highly specialized market. This individual will work in close partnership with sales, account management, strategy, product, and technology teams to grow our Payment Accuracy business, particularly across payer-focused accounts, both pre- and post-sale. The successful candidate will ultimately be accountable for driving net new revenue growth, while also expanding and retaining customer relationships through deep technical and domain expertise. This role requires a blend of technical acumen, payment accuracy (payment integrity, claims processing) knowledge, strong problem-solving and analytical skills, and excellent relationship-building and communication capabilities. More importantly, this individual will serve as a trusted domain expert who can confidently engage with customers on complex claims workflows, payment integrity strategies, and interoperability challenges, while reducing reliance on product teams in customer-facing situations. Sponsorship, in any form, is not available for this position. Location: Remote, US

Requirements

• Bachelor's or advanced degree in Business, Information Technology, healthcare or a related field
• A minimum of 5 years of experience working at a health plan, a health technology company serving health plans, or in healthcare consulting serving health plans
• Demonstrated success in contributing to or directly driving revenue growth in a customer-facing, technical, or consultative role
• Deep expertise in payment accuracy use cases, claims workflows, claims adjudication, or related payer operations
• Strong technical orientation, including APIs, interoperability, and data exchange concepts
• Proficiency in claims data processing and standards (e.g., X12, FHIR), with the ability to articulate challenges and solutions
• Proven ability to engage in customer-facing, presales or consultative conversations, partnering effectively with sales teams
• Experience collaborating across sales, account management, product, and technology organizations
• Strong communication, presentation, and relationship-building skills

Nice To Haves

• Familiarity with claims data processing and data standards (e.g., X12, FHIR)
• Familiarity with other administrative workflows (e.g. Prior Auth)
• API/interoperability best practices, platform mindset
• Payment Accuracy, Payment Integrity or Revenue Cycle Management Experience

Responsibilities

• Driving top-line revenue growth by advancing payment accuracy sales opportunities in close collaboration with sales and account management teams
• Serving as a technical and domain SME during sales engagements, particularly in payer-focused deals involving claims and payment integrity workflows
• Partnering closely with product teams to stay aligned on current capabilities and future roadmap direction, and bringing that knowledge into customer conversations
• Delivering compelling presentations and demos of Availity payment accuracy solutions to prospective and current customers
• Leading solution design and consultative discussions that map customer workflows to Availity platform capabilities
• Developing technical solution proposals, including data flows, integrations, and architecture considerations
• Supporting RFP responses in collaboration with proposal and growth teams
• Participating in pilot engagements and presenting insights tied to payment accuracy use cases
• Acting as a bridge between sales, product, and customer stakeholders, ensuring alignment and clarity throughout the sales cycle
• Advising customers on technical strategy, integration approaches, and implementation considerations
• Supporting account management teams in driving customer success, retention, and expansion
• Translating complex technical concepts into clear, business-relevant narratives for both technical and non-technical audiences

Benefits

• Competitive salary
• Bonus structure
• Generous HSA company contribution
• Healthcare
• Vision
• Dental benefits
• 401k match program
• Unlimited PTO for salaried associates
• 9 paid holidays
• Reimbursement up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Education reimbursement
• Paid Parental Leave for both moms and dads, both birth parents and adoptive parents

What This Job Offers

• Job Type: Full-time
• Career Level: Principal