Associate Principal - Consulting

INDEGENE LIMITED•New Jersey, NJ

About The Position

Indegene is scouting for leaders who can help us write the next chapter of our growth story. We are at the exciting intersection of healthcare and technology and are rapidly growing in a sustainable fashion. We are enabling healthcare organizations be future ready for which we are building new capabilities every day and need employees to build things from scratch for us and take ownership. You will be leading teams and delivering outcomes while working with a purpose-driven organization. We are a passionate team that likes to make a difference with our work in our customers’ lives. We ensure a differentiated career for our employees. Responsible for building strong relationships with clients at a strategic level, driving thought leadership with clients to solve their problems through Indegene’s solutions and brining direct impact to the client’s business objectives. They are responsible for driving business growth by leveraging Indegene’s full offering suite and identifying new business opportunities.

Requirements

Bachelor's Degree

Responsibilities

Act as client engagement lead for the region, complementing market-level relationships managed by Strategic Account Directors.
The point person connecting the 'front end' agency to the organisation.
Oversee best practice across the onshore teams, providing support and advice, setting expectations for quality and proactively check in to ensure delivery of those standards is upheld.
Provide techniques and strategies for on shore teams to drive growth.
Connect markets to look at cross country client expansion by showcasing successes, and using these as a driver for growth.
Ensure client satisfaction, strategic alignment, and long-term partnership health.
Hold senior accountability for the strategic direction and quality of work across the region.
Develops an intimate knowledge of the category markets and TAs to which their brands belong.
Ensure scopes of work reflect clear strategic intent, measurable outcomes, and scalable delivery.
Ensures high quality agency output, reflective of consistently superior creative product.
Provide strategic input to priority programs, major launches, strategic briefs and complex initiatives.
Proactively provide clients with strategic insight and problem solving.
Act as escalation point for strategic issues, ensuring course-correction where brand ambition and delivery realities diverge.
Connect with offshore delivery and project teams to flag growth opportunities, challenges with staffing, resourcing, model etc.
Lead recruitment process for new Account Team hires, collaborating with HR.
Ensure all new members are correctly on boarded, ensuring they have the kit, the collaboration, the tools and the training to do the job well.
Lead, coach, and performance-manage in-market teams across Europe.
Support an 'agency culture' creating a good, collaborative and fun working environment 'from a distance', connecting groups across the continent to create a virtual agency front-end team.
Set clear standards for account management, escalation, and client engagement.
Build leadership capability, succession depth, and a strong performance culture.
Partners with Strategy, Project Management, Operations, and Capability leaders to shape brand roadmaps, operating models, and multi-market activation plans.
Partner with the Managing Director, GTM Lead and US counterpart on global account strategy.
Contribute to key Tectonic initiatives, including operating-model evolution, scalability, and AI enablement within client set.
Identify and realise organic growth opportunities across regional and global accounts.
Champion new agency capabilities and integrated offerings across client engagements.
Communicate growth targets to each lead sense checking that targets and forecasts are grounded.
Connect with wider stakeholders within existing client business to open doors.
Support regional new business/project efforts (RFI/RFPs, pitches, transitions), partnering with the GTM Lead and Managing Director.
Act as senior client presence in complex pursuits and early-phase engagements.
Support presentation development for new business opportunities.
Ensure consistent, high-quality account management and delivery across markets.
Oversee regional financial performance and provides accurate and realistic forecasts for the group, routinely monitoring project volumes accounts to maximise income generation.
Be aware of and cognizant of margins and team utilisation, ensuring staffing is appropriate.
Align client ambition with scalable, operationally sustainable delivery models.
Act as escalation point and client presence in complex or high-impact situations.