Associate Premium Auditor

Louisiana Workers Compensation•Baton Rouge, LA

13d

About The Position

The Associate Premium Auditor conducts workers’ compensation premium audits by reviewing policyholder financial and operational records to accurately determine final earned premium. This entry-level role is designed as a two- to three-year development program that builds practical premium audit, workers’ compensation, and underwriting knowledge through hands-on experience, training, and application of established rules and procedures.

Requirements

Demonstrates integrity, sound judgment, and alignment with company values, mission, and vision.
Approaches work with honesty, accountability, curiosity, and persistence.
Makes thoughtful decisions and seeks guidance when circumstances require additional review.
Maintains a willingness to learn, grow, and adapt as business needs, tools, and processes evolve.
Demonstrates flexibility and comfort working through change, ambiguity, and new approaches.
Collaborates with others to identify improvements that support department and organizational goals.
Communicates clearly and professionally in written and verbal interactions with policyholders, agents, and internal partners.
Listens with empathy, remains open-minded, and seeks to understand before responding.
Provides timely updates, asks clarifying questions, and follows through on commitments.
Assembles, organizes, and evaluates diverse information to support accurate audit conclusions.
Applies policy, precedent, and company guidelines to make informed recommendations and decisions.
Recognizes issues that require escalation and seeks management review when appropriate.
Develops working knowledge of workers’ compensation classifications, audit techniques, and applicable premium audit rules.
Applies relevant manuals, procedures, and documentation standards to support consistent audit outcomes.
Uses Microsoft Office and other business applications effectively to complete assigned work.
Demonstrates openness to using approved AI-enabled tools to improve productivity, organize information, strengthen documentation, and support learning while applying appropriate review and judgment.
Determines exposure and appropriate classification of business operations through logical application of manual rules and company procedures.
Exercises judgment within established authority and escalates complex or unusual situations for guidance.

Nice To Haves

Minimum of 1 year of workers’ compensation premium audit or underwriting experience preferred.
CPCU and/or APA preferred.

Responsibilities

Review policyholder financial and operational records to determine accurate premium base exposures in accordance with the policy contract, applicable manuals, rules, and procedures.
Analyze payroll, sales, subcontractor, and other supporting documentation to verify exposure information and identify items requiring clarification or follow-up.
Prepare clear audit findings and supporting documentation that explain premium adjustments, classification decisions, and audit conclusions.
Apply NCCI regulations, company guidelines, and established audit standards to support accurate, consistent, and well-documented audit outcomes.
Maintain accurate audit documentation and follow established review practices to support quality assurance, consistency, and regulatory compliance.
Communicate with policyholders and agents to explain the premium audit process, clarify exposure classifications, and maintain positive service-focused relationships.
Respond to policyholder and agent inquiries with professionalism, empathy, and timely follow-through to support a positive audit experience.
Support timely audit completion through effective workload management, due date tracking, and coordination with internal business partners; identify opportunities to improve processes, strengthen audit operations, and support consistent service delivery.
Assist with department initiatives, workflow improvements, and cross-functional projects that enhance efficiency, accuracy, and service outcomes.
Use approved technology, automation, and AI-enabled tools responsibly to support audit preparation, documentation review, workflow efficiency, and continuous learning while maintaining accuracy, confidentiality, and sound professional judgment.