About The Position
Join our retail team as an Assistant Personal Stylist (Part-Time) at our flagship boutique located in the heart of Old Montreal! Our SSENSE Montreal store spans five floors, offering a curated selection of high-end products that combine iconic brands with emerging designers. Become part of a passionate team of 60 employees and help deliver an exceptional customer experience. As an Assistant Personal Stylist, you will be responsible for shaping exceptional shopping experiences for our walk-in clientele. These interactions will allow you to cultivate meaningful relationships and act as a trusted advisor—both in-store and online—to provide the best possible customer experience. Through your drive and enthusiasm to engage with clients, you will contribute to our team culture and foster creative exploration of the space and the SSENSE product catalog.
Requirements
- A minimum of one year of experience in luxury retail, hospitality, or customer service.
- Excellent familiarity with the brands offered by SSENSE, including their creative direction, history, and technical garment details.
- Comfortable working with various technologies (Google Suite, inventory systems, POS, mobile apps, etc.).
- Ability to lift heavy boxes (up to 15 kg / 33 lbs).
- Flexible work schedule, including weekends, mornings, and evenings, to meet the operational needs of the boutique.
Nice To Haves
- Exceptional interpersonal skills and a natural ability to build rapport with clients.
- Excellent communication skills, both written and spoken, in French and English.
- Ability to thrive in a fast-paced, performance-driven environment.
Responsibilities
- Create and execute unique, personalized styling experiences, ensuring every client visit is exceptional.
- Cultivate authentic, lasting relationships with clients through database management and proactive engagement before, during, and after their visits.
- Achieve walk-in model sales targets, KPIs, and revenue goals for all in-store activations by maintaining an excellent level of customer service in line with the SSENSE Montreal brand strategy.
- Assist clients by finding solutions to their issues that satisfy all parties involved and elevate the overall customer experience.
- Ensure point-of-sale operations are accurate and efficient, leveraging SSENSE systems and technology as needed.
Benefits
- Extended health and dental benefits, including comprehensive mental health programs and coverage.
- Parental top up program.
- Generous employee discount on ssense.com.
- Access to telemedicine and employee and family assistance program.
- Savings and retirement plan matching contributions.
- Gender Affirmation Coverage.
- Opportunity to work with cutting edge technologies and an innovative team that’s pushing the boundaries of technology.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
