Personal Banker Monroe Main GA

Wells Fargo Bank•Monroe, GA

3d•Onsite

About The Position

Wells Fargo is seeking an Associate Personal Banker (SAFE) to join its National Branch. In this frontline role, the employee builds customer relationships through in-branch interactions, scheduled conversations, and proactive outreach. They learn about customers’ goals and connect them with relevant banking products, services, and digital tools. The role supports account openings, service requests, and credit applications while collaborating with branch teammates to provide a consistent customer experience. Success requires relationship-building, sound judgment, and balancing customer service with business growth. Wells Fargo provides training and coaching to support career growth and mobility. The position supports everyday banking needs and branch operations, including cash handling and teller activities. The employee is expected to follow compliance and operational standards, use digital tools, and coordinate handoffs to licensed bankers or other specialists when appropriate. Work schedules include Saturdays. SAFE registration is required at employment; Wells Fargo will initiate the process after the employee’s start date. Loan originators must meet LO/CFPB requirements and Wells Fargo standards related to financial responsibility, character, fitness, and background screening. The position is not eligible for visa sponsorship. Location: 221 S Broad Street, Monroe, GA 30655. Posting end date: October 30, 2026; the posting may be removed earlier due to applicant volume.

Requirements

At least 6 months of customer-interaction experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.
SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan originators must meet LO/CFPB requirements and Wells Fargo policies concerning financial responsibility, character, fitness, and criminal background.
Must comply with Wells Fargo risk, compliance, and operational policies and procedures.
Not eligible for visa sponsorship.

Nice To Haves

Prior financial-services experience or experience in a highly regulated, customer-facing role, with comfort following structured processes and accuracy and service expectations.
Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement.
Comfort initiating outreach by phone, email, or other channels to strengthen relationships and identify customer needs.
Comfort using digital tools and technology, ability to learn new systems quickly, and ability to guide customers in adopting useful digital capabilities.
Ability to identify customer needs and connect them to appropriate solutions, including referrals when additional expertise is needed.
Ability to collaborate with teammates and partners to resolve needs and deliver a seamless customer experience.
Ability to follow policies and regulations while identifying and escalating risk concerns.

Responsibilities

Build lasting customer relationships through proactive conversations that support financial well-being and deepen engagement.
Conduct discovery-driven conversations to understand customer needs and connect customers with relevant banking products, services, and solutions.
Identify opportunities, promote solutions, and make appropriate referrals to support customer and business goals.
Support everyday banking needs, including new account openings, service requests, and credit applications.
Perform cash handling and teller line activities, accurately processing transactions while maintaining compliance and operational standards.
Use and adopt digital tools and technologies to enhance the customer experience and support banking needs.
Deliver accurate, compliant service and exercise sound judgment within defined risk controls.
Collaborate with branch teammates to coordinate handoffs to licensed bankers or specialists.
Flex between cash handling and customer banking activities to support branch operations, with an emphasis on account openings and ongoing account support.
Follow applicable policies and regulations, identify and escalate risk concerns, and fulfill risk and compliance obligations.