Temporary Associate Payroll Specialist I

Insperity•Los Angeles, CA

About The Position

Insperity is seeking an Associate Payroll Specialist to join their team. This role involves providing timely and accurate advice on payroll compliance and delivering payroll solutions that contribute to client retention and growth. The specialist will also troubleshoot issues, educate clients, develop stakeholder partnerships, and demonstrate a high level of care in client relationships. The company emphasizes its comprehensive HR solutions, nationwide presence, and commitment to its people, diversity, and inclusivity. Insperity is recognized as a top workplace and offers flexibility, career growth opportunities, and a robust well-being package.

Requirements

High school diploma or equivalent required
1+ years’ payroll or relevant experience

Nice To Haves

bachelor’s degree preferred

Responsibilities

Maintains excellent customer service standards to ensure customer satisfaction.
Works as a team member to maintain the highest level of customer service quality and productivity.
Services clients and internal partners by receiving employee paperwork, which includes new hires, employee changes and terminations.
Upholds the integrity of the client and employee data base and ensures all compliances are met.
Receives payroll information from clients or Payroll Specialists, processes payroll information and produces client specific payroll checks, invoices and standard payroll reports.
Ensures accuracy of payroll input, balancing input to payroll worksheet and payroll reports to clients.
Provides backup documentation to Finance department, if needed, for wires.
Maintains accurate delivery instructions for each payroll in the system.
Attends weekly department training meetings and reviews procedure manual on an ongoing basis.
Establishes clear communication with clients, employees and team members in order to better serve the client.
Consults with Supervisor and Payroll Trainer when responding to new or different questions from clients and employees.
Trains with the Shared Services team, Supervisor and Payroll Trainers to develop skill levels.
Assists with data analytics, trends, and load balancing by maintaining a daily report of completed tasks.
Supports payroll-related tasks by completing research and resolving issues.
Builds payroll experience by incorporating increased complexity of payroll tasks and projects over the course of a year to gain payroll knowledge of accepted payroll practices.
Documents, forwards, as needed, and follows-up on issues that require supplemental support for resolution.
Trains with the Payroll team, Supervisor and Payroll Trainers to develop skill levels.
Coordinates with the Finance department, when necessary, and follows through with the client to ensure funds are received.
Builds and maintains client load to a specific number of clients over the course of a year in order to gain payroll experience and knowledge of accepted payroll practices.
Processes payroll information and produces client specific payroll checks, invoices and standard payroll reports.
Trains with the Client Implementation team, Supervisor and Payroll Trainers to develop skill levels.
Develops and maintains extensive knowledge of complex processes.