Associate Payment Strategist - San Jose
About The Position
The Associate Payments Strategist works closely with Treasury Management Officers and Commercial Bankers to grow, retain, and expand a portfolio of commercial and business banking clients. This relationship-focused role supports day-to-day client engagement, sales activities, and solution execution to accelerate revenue growth and provide a high-quality client experience. The strategist participates in client and prospect meetings, analyzes the portfolio, identifies treasury management opportunities, and develops tailored recommendations to optimize cash flow, improve operational efficiency, and mitigate risk. Working with treasury management officers, Commercial Payments leadership, Relationship Managers, and internal partners, the associate develops expertise in treasury management solutions, consultative sales, and relationship management. The position is intended to enhance client coverage and responsiveness while building payments and treasury management knowledge and supporting a broad book of business. Responsibilities may vary according to client needs, business priorities, and experience level.
Requirements
- At least 2 years of experience in Treasury Management, Commercial Banking, or Payments.
- Bachelor’s degree or equivalent work experience.
- Demonstrated ability to support sales efforts and manage client relationships.
- Working knowledge of treasury management products and solutions.
- Strong communication, organization, and client-facing skills.
Nice To Haves
- Ability to quickly diagnose client needs and deliver tailored solutions.
- Exceptional communication and executive presence.
- History of strong collaboration with internal stakeholders and ability to quickly build rapport internally and externally.
- Basic understanding of commercial banking payments solutions.
- Client-centric mindset focused on a seamless, high-quality client experience.
- Ability to collaborate and partner effectively with internal teams.
- Strong execution and follow-through, including managing details and completing tasks on time.
- Consultative thinking to identify client needs and align appropriate solutions.
- Adaptability in a fast-paced environment with a large, dynamic portfolio.
Responsibilities
- Partner with Treasury Management Officers, Commercial Bankers, Relationship Managers, and internal stakeholders to support client coverage, joint calling efforts, and relationship strategies.
- Serve as a day-to-day client contact for assigned relationships, building trusted relationships, maintaining engagement, and ensuring responsive follow-up.
- Participate in client and prospect meetings to understand business objectives, cash flow processes, operational challenges, and opportunities to deepen relationships.
- Identify, structure, and support treasury management solutions across payments, receivables, fraud prevention, liquidity, commercial card, and digital channels.
- Prepare treasury reviews, pricing analyses, proposals, presentations, RFP responses, and other materials supporting client recommendations and sales activities.
- Conduct portfolio reviews and monitor client activity to identify revenue growth, retention, expansion, optimization, and risk-related opportunities.
- Support pipeline development, opportunity tracking, CRM accuracy, deal documentation, and progression of sales opportunities toward close.
- Coordinate onboarding, implementation, service, product, and follow-up activities to help deliver a seamless client experience.
- Ensure adherence to applicable risk, compliance, documentation, and bank standards; proactively elevate issues and help drive timely resolution.
- Develop and maintain knowledge of treasury management products, sales processes, industry trends, client industries, and financial workflows.
- Assist in achieving team sales, retention, revenue growth, and client satisfaction objectives.
- Perform other duties as assigned, adapting to new tasks or shifts in priorities to support the team and company mission.
Benefits
- Comprehensive benefits programs supporting employees’ and families’ physical, financial, emotional, and social well-being.
- Incentive compensation plan eligibility, with payments based on company, line of business, and/or individual performance.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
