Associate Patient Services Specialist - Patient Access

Providence • Napa, CA

3d • Onsite

About The Position

Associate Patient Services Specialist at Queen of the Valley Medical Center Hospital. This position is Part time and will work 8-hour Variable Shifts. Providence Queen of the Valley Medical Center Providence Queen of the Valley Medical Center is committed to delivering top-notch healthcare, earning recognition from U.S. News & World Report as a High-Performance Hospital for heart attack, heart & kidney failure, hip fracture, stroke, and maternity care. Our dedication to the highest standards of patient care is also demonstrated with our Gold Seal of Approval from the Joint Commission, the nation's largest not-for-profit health care regulating organization. Join our distinguished team and contribute to a hospital known for its unwavering commitment to clinical excellence and compassionate service. Performs all registration functions for patients. This includes collecting accurate demographic information, verifying insurance benefits and eligibility, obtaining authorization/pre-certification for services provided, and collecting patient liability prior to or at the time of service. Greets and serves patients in a professional, friendly, and respectful manner to promote sacred encounters. Performs duties under moderate supervision. Ages of Patients Served: Infant/Toddler (0-3), Children (4-12), Adolescent (13-20), Adult (21-64), Geriatric (65+) Employee must demonstrate the knowledge and skills necessary to communicate with and provide care appropriate to the age of the patients served. Age-specific needs that the employee is required to know and understand will be reviewed and evaluated during job specific/department specific orientations and on-going thereafter. Providence caregivers are not simply valued – they’re invaluable. Join our team at Queen Of The Valley Medical Ctr and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

• Completion of a medical terminology class, Or ROP, Or 2 years of experience that demonstrates knowledge of CPT and ICD-9 coding
• Successful completion of the Patient Access Training modules within 90 days of obtaining position
• 1 year experience in a healthcare or customer service setting

Nice To Haves

• Clerical experience in a medical setting

Responsibilities

• Performs all registration functions for patients.
• Collecting accurate demographic information.
• Verifying insurance benefits and eligibility.
• Obtaining authorization/pre-certification for services provided.
• Collecting patient liability prior to or at the time of service.
• Greets and serves patients in a professional, friendly, and respectful manner to promote sacred encounters.
• Performs duties under moderate supervision.
• Demonstrate the knowledge and skills necessary to communicate with and provide care appropriate to the age of the patients served.

Benefits

• Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed