Associate Patient Care Coordinator (Per Diem)
About The Position
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Hours: (Per diem) 8:30am - 5pm month by month. To be determined by manager.
Requirements
- High School Diploma/GED
- 1 + years of customer service experience
- Strong communication and customer service skills both in person and via phone
Nice To Haves
- 1 + years of experience working in a healthcare setting
- Working knowledge of general office procedures
- Basic knowledge of Microsoft applications
- Bilingual English/Spanish
- Medical office experience
Responsibilities
- Answers phones and schedules appointments
- Greets patients as they arrive and manages wait time
- Complete check-in and check-out tasks copy required documents
- Processes walk-in patients and visitors
- Manages medical records (maintains, files/scans, prepares for schedule)
- Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.
- Establish and maintain effective working relationships with patients, employees, and the public
- Performs all other related duties as assigned
- Assist with keeping the break room in good order
Benefits
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
