Associate Patient Access Lab Rep- Community Hospital Anderson

Community Health Network • Anderson, IN

6h • Onsite

About The Position

The Associate Patient Access Lab Representative will serve as the first point of contact when visitors enter our facilities and is responsible for all aspects of customer service, patient registration and financial clearance. This position will be responsible for appointment scheduling, registration, verifying demographics, insurance verification, telephone coverage, data entry, authorizations, pre-registration, checking in and out, new patient referrals, point of service collections and other duties as assigned. In addition, the Associate Patient Access Lab Representative is responsible for ordering and completing specimen collection (blood, urine, nasopharyngeal, etc.) for the purpose of screening and diagnostic laboratory testing, maintains specimen integrity, delivers specimens to the laboratory, and performs EKG’s.

Requirements

• High School Diploma or GED required.
• Strong interpersonal and communication skills.
• Instructions and obtaining patient billing information.
• Excellent verbal and written communication skills, including professional one-on-one interactions and phone skills.
• Ability to multi-task, have attention to detail, strong organization skills, and be a team player.
• Knowledge of Microsoft Office.
• Ability to work well under pressure in a fast pace environment.
• The visual acuity and manual dexterity to identify venipuncture sites and to accurately collect all types of specimens according to prescribed techniques.
• A strong detail orientation to ensure proper registration, collecting correct specimens, labeling vials, verification of patient identification, operate a computer, and maintain records.
• The organizational skills to arrange and follow computer blood drawing schedule for multiple, heavy volume and sometimes timed tests.

Nice To Haves

• 6 months of previous healthcare or insurance experience preferred.
• Successful completion of a phlebotomy training program strongly preferred.

Responsibilities

• Serve as the first point of contact when visitors enter our facilities.
• Responsible for all aspects of customer service, patient registration and financial clearance.
• Appointment scheduling, registration, verifying demographics, insurance verification, telephone coverage, data entry, authorizations, pre-registration, checking in and out, new patient referrals, point of service collections and other duties as assigned.
• Ordering and completing specimen collection (blood, urine, nasopharyngeal, etc.) for the purpose of screening and diagnostic laboratory testing.
• Maintain specimen integrity.
• Deliver specimens to the laboratory.
• Perform EKG’s.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED