Associate Operations Manager

Marcus & Millichap • Orlando, FL

3d • $31 - $33 • Onsite

About The Position

The Associate Operations Manager (AOM) plays a key role in supporting the operational and administrative functions of the office. This position contributes to the overall success of the team by ensuring smooth day-to-day operations, maintaining compliance, and fostering a collaborative and efficient work environment. This position works closely with local staff and cross-functional teams to support a wide range of responsibilities, including transactional processes, People coordination, facilities oversight, and event planning.

Requirements

• Three (3) years of administrative or operations experience.
• Strong interpersonal and communication skills; collaborative and approachable.
• Demonstrates outstanding organizational skills and meticulous attention to detail, including proofreading and editing.
• Intermediate to advanced proficiency in Office 365 (Word, Excel, PowerPoint, Outlook).
• Quick learner with enthusiasm for new technologies and systems.
• Reliable, punctual, and takes ownership of responsibilities.

Responsibilities

• Support daily operations across brokerage/transactional, People, administrative, and event planning functions.
• Ensure staff compliance with brokerage policies and procedures; communicate updates as needed.
• Assist in prioritizing and monitoring workflow, resolving issues, and escalating when necessary.
• Support business continuity by cross-training in core management duties to step in as needed.
• Prepare reports, coordinate local sales contests, and assist with special projects.
• Communicate and implement intra- and inter-office updates and action items.
• Coordinate office logistics, including moves, supplies, and facilities management.
• Liaise with building management and vendors as needed.
• Support onboarding of new employees and agents, including workspace setup and orientation.
• Communicate People-related concerns and share positive staff feedback with leadership to support a healthy and engaged workplace.
• Foster a collaborative and professional office culture.
• Assist with planning and executing internal and external events, including seasonal celebrations, recognition events, and charitable initiatives.
• May perform other duties as assigned.

Benefits

• Health, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) retirement plan with employer matching contributions
• Life and disability insurance
• Employee Assistance Program (EAP) and wellness resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed