Associate Operations Manager
About The Position
About Ambulnz by DocGo: DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.
Requirements
- Experience managing a large team.
- Active PA Driver's License (minimum of 2 years) with acceptable driving record
- 2+ years in a supervisory role
- Scheduling experience
- Organization skills
- Critical thinking skills.
- Proficiency in Microsoft Word and Excel
- Excellent verbal and written communication skills
Nice To Haves
- Healthcare experience is strongly preferred.
- 3+ years’ experience working in a healthcare role strongly preferred.
Responsibilities
- Follow all pertinent Ambulnz policy and procedures.
- Monitor operations to ensure the delivery of quality and cost-effective service.
- Works with management staff to ensure continuity, consistency, and strong lines of communications.
- Monitors operations to ensure that all personnel comply with company policies and procedures.
- Regularly oversees maintenance, equipment, supplies and cleanliness.
- Perform manager duties including hiring, corrective action, performance appraisals, counseling, work scheduling, and training in compliance with federal, state, city, EEOC and Affirmative Action guidelines.
- Scheduling, staffing, and performance management.
- Manages and supports Operations Supervisors
- Assist in all areas of Risk Management (incidents, accidents, health, and safety)
- Determines the need for and ensures that Incident Reports, Accident Reports, and documentation is completed in a timely and compliant manner.
- Review all incident reports and follow-up immediately with any necessary action.
- Ensure proper communication of all company policies within field operations to all staff members timely and effectively.
- Implement all directives issued by the leadership.
- Maintain company compliance with OSHA regulations.
- Troubleshoot problems in field activities and implement workable solutions.
- Report any and all problems, information, and/or suggestions regarding the overall operation of the company to the Division Manager.
- Perform all other related duties as assigned.
Benefits
- Medical
- Dental
- Vision (with company contribution)
- Paid Time Off
- 401k
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
