Associate Operations Project Manager

Menasha Corporation • Alsip, IL

1d • $67,594 - $84,493

About The Position

Responsible for the coordination and completion of projects. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Prepares reports for upper management regarding status of project.

Requirements

• Bachelor’s degree required
• Some relevant experience required
• Ability to design, implement and execute business processes and associated applications
• Knowledge of and ability to implement effective strategies and activities that promote long-term customer loyalty
• Knowledge of the major responsibilities, accountabilities, and organization of the customer support function or department
• Familiarity with organization's policies, standards and procedures guiding customer interactions
• Knowledge of practices, tools, and techniques for communicating with a customer
• Knowledge of and ability to apply the processes, activities and tools associated with managing customer requests

Responsibilities

• Manages/monitors and analyzes inventory and customer forecasts to initiate production scheduling and/or material orders, working closely with key stakeholders
• Supports overall client pricing strategies including negotiating pricing with external vendors
• Ensures timely order entry and proactively manages order timelines for assigned account(s)
• Receives and responds to customer complaints and processes appropriate corrective actions
• Proactively monitors open orders to advise key stakeholders of possible lead time challenges
• Demonstrates knowledge of Menasha’s products and capabilities to align with customer’s products and objectives
• Monitors product inventory to assure availability for production and/or distribution to customer; works with management to disposition aging inventory
• Prepares purchase orders for outside materials
• Prepares and reviews required business reports
• Supports continuous improvement initiatives

Benefits

• This role is also eligible for an annual incentive plan and for a full benefits package including medical, dental, and vision insurance; basic term life, AD&D, Short and Long term disability; EAP; 401(k) retirement savings plan; PTO and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level