Associate, Operational Forecasting

Oscar Health•New York, NY

2d•$101,844 - $133,670•Hybrid

About The Position

We're hiring an Operational Forecasting Associate to join our Workforce Management team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. The Operations Forecasting Associate position will execute various forecasting and planning analyses to help optimize resourcing and financial planning for production teams within Oscar. You will report into the Associate Director, Workforce Management.

Requirements

3+ years of demonstrated work in operations forecasting
2+ years of demonstrated work with large datasets and distill analyses into relevant insights with a structured and systematic thought process
2+ years experience in SQL, with the ability to filter, aggregate, and build CTEs, or proficiency in R or Python, including experience with Pandas, for loops, and statistical tests
Strong communication skills, verbal and written, around business reporting impact and requirements
1+ years experience, including proficiency in Google Sheets or Excel skills, with ability to use VLookup, nested if statements and connected Sheets

Nice To Haves

2+ years experience in healthcare, investment banking or insurance industry
2+ years experience developing dashboards and working with Looker, or other business intelligence/data visualization tools
3+ years of technical work experience using analytical tools and writing analytical reports

Responsibilities

Build and maintain detailed operational forecasts - for volumetric demand & resourcing needs - and subsequently support leadership in generating budget estimates based on the forecast
Work with stakeholder teams to ensure forecast models align with business objectives and changes
Work with data teams to source required data and refine as needed for analyses
Learn the business and support periodic planning discussions with business stakeholders
Learn and use tools and data platforms relevant to the role (such as Workday, Jira, BigQuery, Looker, etc.)
Use business acumen and analytical experience to work through ambiguity
Manage multiple concurrent tasks effectively and deliver professional & high quality work in a timely manner
Collaborate with team members and be a trusted advisor to leaders & stakeholders
Responsible for owning insights generation and follow-up for a major business unit, serving as the first point of contract for Sr. Managers, Associate Directors and Directors
Analyze data to support business teams in making better informed, data-driven decisions
Use data to tell a story that non-technical colleagues will be able to understand, including packaging and presenting findings in a clear, concise and compelling manner
Collaborate across the organization, including owning stakeholder relationships with managers & senior managers , to identify actions to achieve improvements and monitor initiative impact
Support other strategic projects as assigned to meet business needs
Compliance with all applicable laws and regulations
Other duties as assigned