Associate Operating Officer, Vanderbilt Clarksville Hospital

Vanderbilt University Medical Center•Clarksville, TN

5d•Onsite

About The Position

Vanderbilt Health - Executive Search Team is conducting a national search for an Associate Operating Officer (AOO) at Vanderbilt Clarksville Hospital (VCH). The Associate Operating Officer provides operational leadership for Physical Therapy (PT/OT/Speech), Inpatient Rehab, Pharmacy, Inpatient Psych, Worker’s Comp, Laboratory, Food & Nutrition, and EVS. The Associate Operating Officer is charged to lead operationally focused initiatives to assure quality & patient safety, patient satisfaction, employee engagement, and operational excellence. This individual will work closely with VCH leadership, the medical staff, Vanderbilt Health, and operational leaders to ensure the highest quality of coordinated care.

Requirements

Master's Degree required (Nursing, MBA, MHA)
10+ years experience (Required)
Relevant Work Experience
Experience Level: 10 years
Education: Master's

Responsibilities

Establishes an environment of trust, fairness, consistency and confidentiality with team members and with other internal and external customers consistent with VUMC Credo
Collaborates with department heads and executives of the various entities within VUMC to determine product and service needs.
Develops and implements programs and operating procedures to ensure those needs are met
Leads and model’s collaboration with others to identify and address issues, solve problems and evaluate outcomes.
Participates in departmental and/or organizational committees to address system problems/ issues and facilitate information exchange
Builds and maintains positive and effective relationships with community leaders, providers, department leaders, and leaders from other VUMC entities
Create an environment that encourages and supports self-development and learning for all staff through regular feedback, orientation, training, and competency assessment
Analyze and evaluate ongoing programs to identify areas in need of adjustments or improvements
Create a work environment to ensure the most effective and productive utilization of human resources in the department
Develop, implement, and manage operational strategies, operating systems, standardization, and programs to drive optimum performance of clinical practice within inpatient environments
Establish practice-based operational metrics and management approaches
Assures that VCH delivers the highest quality of care consistent with VUMC expectations
Fosters the development of process redesign and improvement to ensure timely management of patients, efficient utilization of resources, patient satisfaction, provider satisfaction, and consistent work systems
Ensure all VUMC policies and procedures are followed according to standards
Communicate within and across departments to maximize effective operations
Communicate clear expectations to direct reports that support excellence across all pillars of performance
Prepares reports on operational, financial, and service performance for the President
Establishes practice-based operational metrics and management approaches working collaboratively with key stakeholders to achieve the highest performance across all pillars.