Associate Observability Specialist

ScienceLogic

1d•Onsite

About The Position

ScienceLogic is seeking an Associate Observability Specialist to support the delivery, integration, and operational success of our observability and AI-driven monitoring solutions, including SkyarOne and Skylar AI. In this role, you will work closely with engineering, product, and customer-facing teams to help ensure reliable data ingestion, system visibility, and actionable insights across complex hybrid IT environments. This is an early-career, hands-on role ideal for someone looking to build expertise in observability, monitoring systems, and AI-driven operations. You will gain exposure to real-world infrastructure challenges while developing foundational skills in telemetry, integrations, and troubleshooting at scale.

Requirements

Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent hands-on experience (e.g., coursework, certifications, or technical projects).
0–2 years of experience in IT operations, monitoring, support, or software systems, or demonstrated practical experience through internships, academic work, or personal projects.
Basic understanding of networking, operating systems, and cloud concepts.
Strong problem-solving skills and attention to detail.
Ability to learn quickly and work in a fast-paced environment.
Effective communication skills and ability to collaborate across teams.

Nice To Haves

Familiarity with scripting (Python, Bash, or similar) is a plus.
Exposure to monitoring or observability tools preferred but not required.

Responsibilities

Assist in deploying, configuring, and maintaining observability solutions for the Skylar AI platform.
Support data collection pipelines, including metrics, logs, events, and topology data.
Help validate compatibility across platform versions and integrations.
Troubleshoot issues related to monitoring, alerting, and data ingestion.
Analyze system behavior and assist in identifying anomalies or performance issues.
Work with APIs and integrations to connect external systems and data sources.
Contribute to documentation, including runbooks, integration guides, and support matrices.
Collaborate with engineering and product teams to reproduce and diagnose issues.
Participate in testing and validation efforts for new releases and integrations.
Learn and apply observability best practices across metrics, logs, and traces.

Benefits

Comprehensive medical, dental and vision plans.
401(k) plan with employer match.
Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize.
Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization.
5-year Service Milestone Sabbatical.
Paid parental leave.
Generous employee referral bonus program.
Pet insurance.
HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays.
Regular virtual company-wide events, including cooking classes, yoga, meditation and more.
The opportunity to learn and develop from some of the best and brightest minds in the industry!