Associate Nurse Manager, Full-Time, Night Shift, Jackson South

Jackson Health•Miami, FL

171d•Onsite

About The Position

The Associate Nurse Manager reports directly to the Nurse Manager and oversees daily operations of the assigned shift, ensuring appropriate patient care, high-quality and safe nursing services, staff competency, and effective resource and service management. The role ensures that care is delivered in accordance with organizational policies, procedures, regulatory requirements, and patient-care standards, while demonstrating fiscal responsibility. The Associate Nurse Manager supports the Nurse Manager in the unit’s strategic operations, staff meetings, and other responsibilities, and assumes responsibility for the unit around the clock when the Nurse Manager is absent. The position supports the organization’s mission, vision, values, and strategic initiatives; promotes employee engagement, development, retention, and accountability; and contributes to a supportive, non-punitive Just Culture. It coordinates staff development, orientation, mentoring, performance evaluation, and corrective action as appropriate. The Associate Nurse Manager also promotes service excellence through patient care, patient and family education, bedside handoffs, responsiveness, and staff competency development. Working with the Nurse Manager, Director, physicians, case management, educators, preceptors, and other healthcare team members, the Associate Nurse Manager supports unit goals, timely patient discharges, quality improvement, patient safety, and performance metrics. The role participates in budget planning, staffing and schedule management, time-card review, cost management, and regulatory readiness. It serves as a resource for unit policies, procedures, equipment, and competencies and performs other related duties as assigned.

Requirements

Generally requires 3 to 5 years of related experience.
Bachelor’s degree in Nursing is required.
Valid Florida RN license is required.
American Heart Association Basic Life Support (BLS) certification is required upon hire, with at least 6 months of validity, and must be maintained at Jackson Health System for the duration of employment.
Must maintain current unit-specific and organizational skills, competencies, certifications, and licensures required by regulatory requirements or nursing standards of practice.
Ability to analyze, organize, and prioritize work accurately while meeting multiple deadlines.
Ability to communicate effectively in oral and written form.
Ability to handle difficult and stressful situations with professional composure.
Ability to understand and follow instructions and exercise sound, independent judgment.
Knowledge and skill in using job-appropriate technology and software applications.
Knowledge of business and management principles, including strategic planning, resource allocation, human resources modeling, leadership, production methods, and coordination of people and resources.
Ability to monitor and assess performance and make improvements or take corrective action.
Ability to use logic and reasoning to evaluate alternative solutions, conclusions, or approaches to problems.
Ability to plan, implement, and evaluate programs; establish goals and objectives; and recognize, analyze, and solve problems.
Ability to understand, respect, and accommodate patients’ preferences and needs related to their individual beliefs, customs, and practices.
Ability to communicate clearly, accurately, and effectively with doctors, nurses, patients, and family members.
Ability to show compassion and patience and maintain a nonjudgmental approach with patients, families, employees, and customers.
Must have the clinical knowledge, skill, and ability to complete all required unit competencies accurately and fully.
Must be able to carry objects weighing up to 20 pounds.
Must wear Personal Protective Equipment when exposed to an infectious or clinical hospital environment.

Nice To Haves

Management experience is strongly preferred.

Responsibilities

Oversee daily operations of the assigned shift and ensure appropriate, high-quality, and safe patient care.
Ensure clinical and support staff competency and effective management of resources and services related to patient care.
Ensure services comply with organizational policies, procedures, regulatory requirements, and patient-care standards.
Assist the Nurse Manager with unit strategic operations, staff meetings, staffing expectations, nursing care, and documentation.
Support organizational mission, vision, values, and strategic initiatives and provide quality service to patients, physicians, the public, and coworkers.
Promote employee engagement and accountability through collaboration, individual staff meetings, recognition, mentoring, and supportive relationships.
Lead structured shift huddles, participate in LEAN and process-improvement workgroups, work with unions to resolve staff issues, and reinforce CARE values.
Support employee growth and development, succession planning, staff retention, and action plans for staff development.
Support a Just Culture Model, participate in corrective action when needed, and ensure policies are enforced fairly and consistently.
Use and role-model the nursing process to coordinate care and patient and family education; identify, prioritize, and report significant patient findings and inconsistencies in medical plans.
Round on patients, monitor bedside handoffs, and ensure responsiveness to call lights.
Facilitate employee education, unit clinical competencies, new-staff orientation, and mentoring of current staff.
Assume 24/7 responsibility for the unit in the Nurse Manager’s absence and promptly inform leaders of patient acuity changes, incidents, and other concerns.
Collaborate with the Nurse Manager and Director to develop and implement short- and long-term goals aligned with organizational priorities.
Partner with case management and physicians to complete consults and patient dispositions and support timely discharges.
Maintain positive provider relationships and act as a resource to staff and other healthcare team members.
Identify, develop, and retain high-potential employees through stretch assignments, supervision, and educational programs.
With leader oversight, evaluate direct-report performance, focusing on results and developmental needs, and support the performance improvement program.
Collaborate with leaders, educators, and preceptors to recruit and orient employees and oversee comprehensive unit-based orientation.
Promote the organization’s mission, vision, philosophy, code of ethics, and CARE values.
Work with the Union Partnership to create staffing efficiencies and improve quality outcomes.
Analyze healthcare trends and nursing literature and suggest improvements to patient-care standards.
Organize data and solve problems promptly and efficiently with minimal supervision.
Support improvement of nursing quality and performance metrics, including core measures, hospital-acquired infections, safety initiatives, and patient experience.
Round daily on unit patients to verify nursing practice standards, handwashing compliance, and use of the iRounding patient-satisfaction questionnaire.
Participate in budget planning and help maintain the monthly budget through cost-management strategies.
Complete monthly schedules, manage staffing, and ensure staffing aligns with patient care, acuity, and workforce targets.
Review and approve time cards and complete timely edits.
Maintain compliance with regulatory requirements and Jackson Health System policies and procedures; help prepare and maintain the unit for regulatory agency requirements.
Follow unit-specific policies and procedures and use required job- and unit-specific equipment.
Perform other related duties as assigned.