Associate Network Engineer

City of Philadelphia•Philadelphia, PA

19h•$50,000 - $60,000•Onsite

About The Position

The Associate Network Engineer is responsible for supporting the operation, reliability, and day-to-day maintenance of the Philadelphia Department of Prisons’ network infrastructure. This position ensures secure and consistent network connectivity across correctional facilities, administrative offices, and supporting locations, enabling the Department’s critical public safety and business systems to function without interruption. The Associate Network Engineer performs hands-on network engineering work including running, terminating, and testing network cabling; configuring and supporting switches and routers; troubleshooting wired and wireless connectivity issues; and supporting basic network security and traffic flows. This role works collaboratively with the City’s central OIT network team while also maintaining the ability to work independently on assigned operational tasks and incident response activities within PDP facilities. Network support is performed primarily onsite in a secure correctional environment and requires a strong focus on operational stability, documentation, and adherence to security and change-management procedures. The Associate Network Engineer plays a key role in maintaining the network services that support core department systems, staff operations, and facility communications.

Requirements

Bachelor’s degree in Information Technology, Networking, Computer Science, or a related field
Foundational knowledge of TCP/IP networking, including IP addressing, subnetting, VLANs, and routing concepts
Understanding of common network protocols such as TCP, UDP, DNS, and DHCP
Ability to work independently on assigned network tasks while collaborating with centralized engineering teams
Ability to work onsite in a secure correctional environment and participate in occasional after-hours maintenance or incident response
Strong understanding of TCP/IP networking fundamentals including IP addressing, subnetting, VLANs, and routing basics
Working knowledge of common network protocols such as TCP, UDP, DNS, DHCP, and HTTP/HTTPS
Basic understanding of firewall concepts, network traffic flows, and access control principles
Ability to work independently while collaborating effectively with centralized engineering teams
Strong analytical and troubleshooting skills
Ability to interpret technical documentation, standards, and network diagrams
Effective written and verbal communication skills
Strong organizational skills and attention to detail

Nice To Haves

Hands-on experience configuring or supporting network switches and/or routers through academic coursework, labs, internships, or professional experience
Experience running, terminating, labeling, and testing structured network cabling (copper and/or fiber)
Familiarity with enterprise or campus network environments
Exposure to firewall platforms, network security principles, and traffic flow concepts
Entry-level or associate-level networking certifications , such as: CompTIA Network+ Juniper JNCIA-Junos Cisco CCNA (or equivalent), preferred but not required
Experience or coursework involving Juniper networking equipment and Junos OS

Responsibilities

Configure, deploy, and support network switches, routers, and wireless infrastructure in accordance with established standards
Install, terminate, label, and test copper and fiber network cabling
Troubleshoot wired and wireless network connectivity, performance, and hardware issues
Support and maintain wireless access points and associated infrastructure
Assist with basic firewall configurations, network segmentation, and traffic flows
Collaborate with the central OIT network team on network operations, projects, and upgrades
Monitor network health and respond to incidents, service requests, and outages as assigned
Maintain accurate network documentation including diagrams, port assignments, and cabling records
Participate in scheduled maintenance windows and occasional after-hours support
Follow security, safety, and change-management procedures in a correctional environment

Benefits

Comprehensive health coverage for employees and their eligible dependents
Our wellness program offers eligibility into the discounted medical plan
Employees receive paid vacation, sick leave, and holidays
Generous retirement savings options are available
Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program.
Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation.
Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships.

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