Associate Network Engineer

CoverPoint Partners•Schaumburg, IL

1d•Onsite

About The Position

The Associate Network Engineer is an entry-level, hands-on role responsible for supporting IT infrastructure and maintaining the security and performance of our network and systems. You’ll assist in troubleshooting Tier 1 issues, perform routine maintenance, participate in system upgrades, and contribute to IT projects across the enterprise including, but not limited to new hire setup, and employee support. This is a great opportunity for someone looking to grow their technical skills in a highly collaborative and security-conscious environment. The hours for the role will be 7:00am - 3:00pm CST. The candidate must be able to commute regularly to the Schaumburg, IL area.

Requirements

Strong desire to learn and grow in systems/network engineering
Ability to manage multiple tasks, prioritize effectively, and work independently
Analytical and problem-solving skills with attention to detail
Good written and verbal communication
Team-oriented with a proactive mindset
Familiarity with Windows and Linux operating systems
Basic knowledge of network fundamentals (e.g., firewalls, IP, DNS, DHCP)

Nice To Haves

1–2 years of experience in an IT support, helpdesk, or junior infrastructure role
Exposure to Microsoft Active Directory, Group Policy, and Office 365
Familiarity with virtualization platforms such as VMware
Experience with system monitoring tools (e.g., SolarWinds)
Knowledge of backup and recovery concepts (e.g., Avamar, Veeam)
Basic scripting or automation knowledge is a plus

Responsibilities

Respond to and manage issues using the Jira ticketing system
Install, configure, and upgrade computers, laptops, and thin clients
Administer user access, including badge creation and deactivation
Perform system health checks and monitor infrastructure security
Assist with daily monitoring and vulnerability remediation
Support network administration tasks (adds, moves, changes)
Implement controls that enhance security and compliance
Participate in incident response, risk assessments, and business continuity testing
Assist in planning and executing IT projects
Document procedures and contribute to knowledge base articles
Help define and improve existing IT processes
Provide excellent support to internal users
Maintain a positive, solution-focused attitude