Associate, NCDR Business Support
American College of Cardiology•Washington, DC
About The Position
Business Support Operations Associates are responsible for monitoring all customer inquiries submitted through multiple communication channels including phone, email, internal mail, internet and fax. Although there are 2 core areas of responsibility for members of the Business Support Operations team, the primary focus for the individual in this role is to provide front-end applications support for several NCDR and Accreditation web-based products as well as support its many associated programs/initiatives.
Requirements
- Monitoring customer inquiries via phone, email, internal mail, internet, and fax.
- Providing front-end applications support for web-based products.
- Supporting associated programs and initiatives.
Responsibilities
- Monitoring all customer inquiries submitted through multiple communication channels including phone, email, internal mail, internet and fax.
- Provide front-end applications support for several NCDR and Accreditation web-based products.
- Support associated programs/initiatives.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Basic life insurance
- Short-term disability insurance
- Long-term disability insurance
- Supplemental insurance options
- Generous paid time off
- Pre-loaded vacation
- Sick leave
- 12 holidays
- Organizational shut-down during the last week of the year
- Parental leave
- 2 community service days
- Half-day summer Fridays
- Tuition assistance
- 10% retirement contribution after a year of service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
