Associate - Medical Records FT (33401)

Goodwill San Antonio•San Antonio, TX

4d•$19 - $19•Onsite

About The Position

This position will be responsible for performing quality reviews of Service Treatment Records (STRs) for separated and/or retired Total Force Members. Duties and responsibilities include, but are not limited to: Performing analysis to ensure all components parts of the records are present, are accurate and comply with VA requirements; work closely with Government personnel to obtain missing record components with the highest possible degree of accuracy. Support the organization in its mission to help change lives through the power of work.

Requirements

Must be a U.S. citizen and eligible for a security clearance.
High school Diploma or equivalent (GED)
6+ months of office/clerical experience using computers.
Data entry experience helpful.
Previous experience working with military records helpful.
Basic computer skills MS office
Must be able to meet the physical requirements of the position.
For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.

Responsibilities

Ensure all records and loose flowing documents received are accurately entered into the tracking database within the prescribed timelines.
Conduct thorough research and ensure all records received on Active service members are forwarded to the appropriate location as well as document all actions taken to retrieve missing components or records.
Properly prepare records for scanning by removing staples; making copies of documents that cannot be scanned as well as remove erroneously filed documents on other personnel filed in the service member’s records.
Meet the quota objective for each phase of the record transition (i.e. data entry, verification, research, document preparation, scanning, quality control, disposition, and destruction.)
Perform quality control of all document scanned prior to uploading documents into the document repository; and records are uploaded into the correct record.
Properly fill out the certification form and upload completed records, computer generated record and certification form into document repository within the prescribed timelines.
Ensure the tracking database is updated accurately at each phase as the record transitions through the process.
Communicate effectively both orally and in writing.
Proficient with basic level computer skills, MS Office Suite, data entry and computer operation
Ensure proper disposition of all scanned records and document destruction
Manage inventory of records accurately; retrieve requested records within the timelines required
Provide excellent customer service by greeting, assisting, and responding to questions and/or concerns in a positive, professional, and friendly manner.