Associate Medical Director

CenterWell • Gastonia, NC

3d • Onsite

About The Position

The Associate Medical Director role includes both direct patient care and administrative responsibilities. This position will be based at our CenterWell Gastonia office and the Associate Medical Director will report to the Chief Medical Officer for CenterWell's North Carolina market. As Associate Medical Director, you will spend 20-30% of your time clinically focused on direct patient care, with the remaining time dedicated to administrative duties related to oversight of clinical provision of care in their area. Requires a solid understanding of how organization capabilities interrelate across multiple clinics/centers. Supervise/manage assigned clinicians designated to market. Decisions are typically related to identifying and resolving complex technical and operational problems within clinics/centers. Clinician's PTO management in collaboration with Center administrator, including holiday schedules and as determined by the organization. Management of CME time and reimbursement requests. Service recovery reports (Patient complaints). Guidance to individual clinicians about patient terminations, in collaboration with compliance. Manage behavioral concerns pertaining to assigned clinicians. Provide support to on-site clinicians with logjams and workflow issues. Oversight of provider quality and development of workflows to help close gaps in quality. Schedule at least one-half day at clinic site for onsite visit per week. Support clinicians with schedule templates, coverage, daily issues. Assist with panel management. Oversight of quality of assigned team members. Meet with Regional CAs and other AMD at least monthly. May be assigned to organizational committees as needed, to attend and represent the clinical perspective of the market. Assist in Ongoing Chart Review monitoring. Assist with recruitment and interviewing as requested. In collaboration with RMD, complete performance reviews as required. Participate as backup on call. Assist in organizing team building activities. Maintain regular clinic hours for a percentage of FTE as determined with Regional Medical Director, as detailed on the clinical job description. Serve as a community representative for CenterWell in media and press activities.

Requirements

• Graduate of an accredited medical school (MD/DO) with a current medical license, maintaining licensure requirements of the state of jurisdiction
• Board Certification in Family Medicine, Internal Medicine or Geriatric Medicine
• Minimum five years of experience in outpatient practice, with clinical experience in primary care, senior health, and value-based care (VBC)
• Minimum three years of experience successfully leading clinicians in a leadership role with demonstrated impact on clinician talent, culture, and performance, and effective partnership with operations and supporting teams
• Skilled in use of clinical technology platforms and resources, such as EMR systems (e.g. athenahealth, Epic, eClinicalWorks), voice documentation tools (e.g. Dragon, Abridge) and clinical evidence & pathway resources (e.g. UpToDate)
• This role is considered patient facing and is part of CenterWell's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
• Candidates selected for this job will be required to adhere to Humana's flu vaccine policy.

Responsibilities

• Clinician's PTO management in collaboration with Center administrator, including holiday schedules and as determined by the organization.
• Management of CME time and reimbursement requests.
• Service recovery reports (Patient complaints).
• Guidance to individual clinicians about patient terminations, in collaboration with compliance.
• Manage behavioral concerns pertaining to assigned clinicians.
• Provide support to on-site clinicians with logjams and workflow issues.
• Oversight of provider quality and development of workflows to help close gaps in quality.
• Schedule at least one-half day at clinic site for onsite visit per week.
• Support clinicians with schedule templates, coverage, daily issues.
• Assist with panel management.
• Oversight of quality of assigned team members.
• Meet with Regional CAs and other AMD at least monthly.
• May be assigned to organizational committees as needed, to attend and represent the clinical perspective of the market.
• Assist in Ongoing Chart Review monitoring.
• Assist with recruitment and interviewing as requested.
• In collaboration with RMD, complete performance reviews as required.
• Participate as backup on call.
• Assist in organizing team building activities.
• Maintain regular clinic hours for a percentage of FTE as determined with Regional Medical Director, as detailed on the clinical job description.
• Serve as a community representative for CenterWell in media and press activities.

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior