Associate Manager

Sunset Finance • Florence, SC

23d • Onsite

About The Position

The primary duty of an associate manager is to GET RESULTS on all contact/collection and marketing efforts. This mainly consists of getting the customer to visit the office or getting the customer to telephone the office. Associate Manager is qualified to perform all branch manager duties and supervise employees while the Manager is not in the office. The Associate Manager position is to PREPARE FOR MANAGEMENT. The company views all associate managers as potential branch managers. Associate Managers who receive first consideration for promotion are those who excel not only at their own job but understand the positions of CSR and Manager. In general, the Associate Manager's duty will be to complete as much of the delinquent telephone work as directed by the manager. Associate Managers must possess an abundance of initiative because much of their work is done without direct supervision.

Requirements

• Must have a valid driver's license that is not in jeopardy and access to a dependable automobile with liability insurance coverage.
• Knowledge of and successful use of computer skills.
• Willingness to travel and relocate is essential.
• Must be willing to take the role of the next available Managers position in any location that an opening arises.
• A high school diploma or equivalence is required.
• Ability to obtain a Credit Insurance License and NMLS approval.

Nice To Haves

• Previous experience in collections or the finance industry a plus.

Responsibilities

• Complete as much of the delinquent telephone work as directed by the manager.
• Makes telephone collection calls to delinquent customers and reports activities on each customer to the branch manager.
• Adjusts past-due payments for current slow customers.
• Assists in answering telephone, posting customer payments, inputting new and refinanced loans into the loan software system, processing loan applications, and preparing refinance and delinquency mail.
• Conducts training development exercises as directed by the Manager and District Supervisor.
• Prepares weekly and monthly reports.
• Maintains daily tabulation of delinquency report which is generated by the computer.
• Provides customer's credit experience to inquiring creditors.
• Assists in maintaining standards in all areas of delinquency, loan volume, and growth goals, along with the 10th/20th standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED