Mountain Studio Associate Manager | Greenwich, CT (Full-Time)
About The Position
The Associate Studio Manager’s (ASM) main goals are to drive sales, ensure store profitability, provide an exceptional customer experience that’s true to the Stio brand, and build new customer acquisition. The ASM is a self-starter with exceptional customer experience, organizational and leadership skills. The ASM is responsible for supporting budget objectives for both revenue and operating expenses. The ASM will help oversee operational procedures, sales and merchandising efforts. The ASM helps lead the store staff and shares responsibility for hiring and training team members, ensuring a consistently high level of customer service in the store. The ASM will foster a culture of trust, accountability and excellence amongst the staff, ensure a strong working knowledge of Stio products and implement best practices in the areas of customer engagement, operations and visual merchandising. The ASM reports to the Mountain Studio Manager (Store Manager). This role is performed in our Greenwich, Connecticut Mountain Studio retail location which is scheduled to open late fall / early winter 2026. The Mountain Studio Associate Manager must live within a reasonable commute of our Greenwich, Connecticut Mountain Studio.
Requirements
- High school equivalency or GED required
- Proficient with Microsoft Office and Google Suite
- Commitment to our mission, vision, and values
Nice To Haves
- Bachelor’s or associate degree preferred
- 1+ years of retail experience preferred
- Leadership experience preferred
- Preferred experience with visual merchandising and/or retail marketing, and working with a team towards shared goals
- Commitment to creating an inclusive and supportive space for every person who enters the Mountain Studio
Responsibilities
- Manage the details of the retail store including but not limited to hiring, training and coaching retail staff, inventory management through receiving, selling and merchandising, and driving sales
- Communicate directly with Store Manager and Retail Leadership, corporate Operations, Marketing, Product, and Customer Service teams as needed
- Implementation of strategies to drive new customer acquisition
- Planning and execution to achieve an exceptional retail environment for customers, setting an example for your team in how you show up on the sales floor working alongside them each day
- Support planning and delivery of visual merchandising and marketing plans
Benefits
- Medical, Dental and Vision plans covered by Stio
- 401k with employer match
- Generous paid time off policies
- Annual gear allowance
- Wellness benefits
- Generous employee discount, industry perks, and more
- Employee Assistance Program
- Company Paid Long-Term Disability
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
