Associate Manager, Supplier Operations NYT Wirecutter (Temporary)

The New York Times•New York, NY

1d•$70,000 - $80,000•Hybrid

About The Position

We are looking for an Associate Manager, Supplier Operations to lead the lifecycle of our supplier partnerships. While our business development team finds new partners, you are responsible for the critical "Day 1" onboarding and the long-term health of that relationship. You will technically integrate and operationally align our suppliers with our brand's high standards. Reporting to the Senior Manager, Ecommerce Partnerships, you will bridge the gap between our internal operations and our external partners. You will manage the technical setup within Shopify Collective and serve as the advocate for our suppliers, ensuring they have the tools and communication needed to fulfill orders. This is a hybrid remote/in-office role you will work out of our NYC headquarters 3 days per week.

Requirements

3+ years of experience in e-commerce technical operations, catalog management, and supplier relations.
Demonstrated proficiency in Shopify, Shopify Collective and project management tools (i.e. Airtable, Miro)
Experience managing and sustaining collaborative alliances with both our internal teams and external partners.

Nice To Haves

Familiarity with drop shipping and e-commerce SEO.
Experience working with remote or global teams.
Experience translating supplier performance data into applicable insights for internal partners.

Responsibilities

Lead the technical end-to-end setup of new suppliers within our Shopify ecosystem, ensuring accurate mapping of inventory, pricing, and shipping profiles.
Lead the technical setup and optimization of custom Product Detail Pages (PDPs) in Shopify. Also ensure that you correctly configure all technical elements (metafields, variant images, and descriptions) to guide conversions.
Resolve sync errors between supplier catalogs and our Shopify store to prevent over selling, or pricing discrepancies.
Develop and maintain a "Supplier Playbook" that outlines our standard operating procedures, ensuring an experience for every partner we onboard.
Work with our internal teams to ensure that supplier inventory levels are reflected accurately for upcoming internal projects and updates.
Demonstrate support and understanding of our value of journalistic independence and a commitment to our mission to seek the truth and help people understand the world.