Associate Manager (Eaton)

Uber Freight•Rogers, AR

7d•Hybrid

About The Position

The TM – Associate Manager, Operations is responsible for leading the day-to-day execution and performance of Team Eaton. This role ensures transportation solutions for Eaton are accurately maintained and operate efficiently through consistent adherence to standard work processes. Success in this position requires strong multitasking abilities and frequent collaboration with both internal teams and external partners to meet service-level expectations and financial targets. This position is hybrid at Uber Freight’s Center of Excellence in Rogers, Arkansas. We’re looking for candidates who are interested in stepping into a people leadership role and are passionate about developing and supporting a high-performing team. Ideal candidates are also passionate about logistics, thrive in fast-paced environments, and are excited to take on the challenge of managing a complex customer.

Requirements

High school diploma or GED required
3–5+ years of experience in transportation, logistics, supply chain, warehousing, or a related operations environment
Previous leadership experience (1+ years leading people, coaching/training employees, or supervising operations)
Proficiency with Microsoft Office Suite and/or Google Workspace
Excellent organizational, analytical, and problem-solving abilities
Ability to multitask and prioritize in a fast-paced environment.

Nice To Haves

Bachelor's degree in: Supply Chain Management, Transportation, Logistics, Business Administration or Operations Management
5+ years of transportation/logistics experience
Advanced Excel and Google Sheets
Tableau or other reporting/dashboard tools
Continuous Improvement experience
Experience developing KPIs and operational reporting
Experience managing customer relationships
Experience coaching and developing employees
Cross-functional leadership experience.

Responsibilities

Proactively identify, communicate, and resolve issues related to process, cost, service, and profitability, while implementing continuous improvement initiatives
Lead conflict resolution and complex problem-solving efforts
Train, coach, and develop direct reports through regular 1:1s, performance reviews, mentoring, and ongoing feedback
Monitor team performance and hold the team accountable for key job responsibilities and service expectations
Develop and distribute customer-facing reports and internal performance management reporting
Maintain and update the Transportation Management System (TMS), including rates, SRG, OCA, FAM, SPT, and related configurations
Establish and maintain strong relationships with internal stakeholders and external partners through professional and timely communication
Leverage expertise in transportation modes, rates, weights, volumes, pallets, and customer-specific shipping requirements