Associate Manager, Loan Operations

SS&C Technologies•Dallas, TX
•$70,000 - $135,000•Hybrid

About The Position

The Associate Manager, Loan Operations monitors and resolves cash and position discrepancies between the bank and agent banks for major loan clients. The role involves root cause analysis, KPI reporting, and coordinating resolution with relevant parties, as well as oversight and implementation of reconciliation best practices. The position supports Credit Funds through asset servicing, cash and position reconciliations, investor capital tracking, servicing fund subscription lines, and paying and allocating investment-related expenses. It involves regular interaction with custodian banks, trustees, prime brokers, asset management, accounting, valuation, and other teams. The role also uses approved AI tools to improve productivity, automate repetitive work, support decision-making, and identify and implement process improvements while following firm policies and data governance standards.

Requirements

  • 2–4 years of experience at a financial services firm, such as a commercial or investment bank or asset manager.
  • Bachelor’s degree from an accredited university or college.
  • Strong working knowledge of Microsoft Office applications, particularly Excel.
  • Strong working knowledge of WSO.
  • Experience with real estate investments and cash/position reconciliations.
  • Ability to work in a fast-paced, dynamic environment.

Nice To Haves

  • Advent Geneva experience.
  • Knowledge of LoanSERV and Clearpar.
  • Knowledge of Copilot.

Responsibilities

  • Monitor and resolve cash and position discrepancies between the bank and agent banks for loan clients.
  • Perform root cause analysis and KPI reporting, and coordinate discrepancy resolution with all relevant parties.
  • Provide oversight and implement reconciliation best practices.
  • Perform asset servicing, including security master maintenance, credit agreement review, monitoring and booking investment activity, wire processing, and due diligence on operating partners for real estate investments.
  • Conduct cash and position reconciliations.
  • Interact daily with custodian banks, trustees, and prime brokers.
  • Coordinate daily with asset management, accounting, valuation, and other teams supporting the Credit Funds business.
  • Track investor capital, service fund subscription lines, and pay and allocate investment-related expenses for Credit Funds.
  • Use Microsoft Copilot and other approved generative AI platforms to improve productivity, automate repetitive tasks, and enhance decision-making.
  • Identify opportunities to streamline workflows through AI-driven process improvements and automation.
  • Partner with business and technology teams to evaluate and implement AI-driven solutions.
  • Promote responsible and secure use of AI in accordance with firm policies and data governance standards.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k) plan with company match
  • Paid time off
  • Paid holidays
  • Parental leave
  • Professional development reimbursement opportunity
  • May be eligible for an annual discretionary bonus and/or equity awards, such as restricted stock units or stock options, based on individual and business performance and company discretion
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