Associate Manager, Lab Operations

LabCentral • Cambridge, MA

5d • $67,000 - $87,000 • Onsite

About The Position

LabCentral is hiring an Associate Manager, Lab Operations to join our team in Kendall Square in Cambridge, Massachusetts. You will thrive in this role if you have experience managing a team and 5+ years working in a biotechnology wet lab. Bonus points if you have worked with mammalian cell culture or bioanalytical workflows and have experience with lab safety committees or regulated environments (e.g., GMP or academic settings). We are seeking a self-directed, detail-oriented, and collaborative individual who will lead by example, fostering diversity, inclusivity, and a supportive workplace while managing the day-to-day activities of laboratory spaces, problem-solving, and mentoring in a dynamic and innovative work environment.

Requirements

• A degree in a scientific field and 3+ years of experience in a relevant work environment or 5+ years overall lab experience in a relevant work environment (i.e. biomanufacturing, process development or R&D lab, working with mammalian cell culture, etc.)
• Ability to build strong, collaborative relationships with across, navigating the expectations and interests of all parties
• Familiarity with Microsoft Office software and ability to manage a database of information

Nice To Haves

• Experience managing a team
• 5+ years working in a biotechnology wet lab
• Worked with mammalian cell culture or bioanalytical workflows
• Experience with lab safety committees or regulated environments (e.g., GMP or academic settings)

Responsibilities

• Supervise the operation, placement, and maintenance of all laboratory equipment and workflows, including cell culture, bioanalytical assays, and molecular biology techniques.
• Troubleshoot technical lab issues and manage incoming requests promptly, collaborating with the lab team, resident scientists, and vendors to triage or delegate as needed.
• Coordinate lab space transitions, which encompass move-ins and move-outs, decontamination procedures, and setup for new occupants.
• Develop and enhance equipment maintenance protocols and operational best practices.
• Ensure compliance with laboratory safety regulations and act as an emergency coordinator and safety officer.
• Administer budgets for laboratory operations within designated areas.
• Train, mentor, and support lab operations staff by providing guidance on instrumentation, processes, and professional development to achieve individual and organizational goals.
• Scope projects and provide guidance to direct reports in a dynamic work environment.
• Partner closely with resident scientists to understand their goals, providing high-level customer service, technical training, and operational support to ensure a positive, productive experience.
• Coordinate with vendors, service providers, and internal teams to maintain lab functionality.
• Establish cross-site relationships and contribute to unified operational practices across LabCentral locations.
• Gather feedback from residents and teams, making changes to improve services.
• Support events including Lunch & Learns, equipment training sessions, and equipment installations.
• Serve as a site Emergency Coordinator and actively engage in the critical event on-call schedule, ensuring a timely response and resolution to urgent laboratory incidents outside regular working hours.
• Contribute to company initiatives and perform additional duties as required.

Benefits

• Fully Covered Medical and Dental Premiums
• Long and Short-Term Disability & Life Insurance
• Flexible Vacation
• Three Months Fully Paid Parental Leave
• 401K Match Up to 6% with Immediate Vestment
• Transportation Reimbursements
• Health & Wellness reimbursements
• Technology Stipend (monthly cell phone stipend and yearly reimbursements for cell phone repairs)
• Professional Growth stipend for continuing education and training
• Reimbursement for student loans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed