Associate Manager Infrastructure Services

DXC TechnologyCharleston, SC

About The Position

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com

Requirements

  • Expert-level knowledge of Microsoft Windows Server 2019 and newer, including installation, configuration, user access management, NIC configuration, and troubleshooting.
  • Working proficiency with Linux, specifically Red Hat Enterprise Linux and Ubuntu, including familiarity with core OS structure, basic command-line administration, and a foundational understanding of shell scripting.
  • Deep Active Directory experience, including user access management, trust relationship configuration, GPO creation and implementation, domain controller promotion and demotion, and the design of new AD environments.
  • Working knowledge of AWS.
  • Experience using patch deployment tools such as Ivanti.
  • Experience with vulnerability scanning platforms such as Rapid7.
  • Ability to create and manage deployment groups, schedule and validate patching activity, configure and run scans, and interpret scan results to identify and coordinate remediation actions.
  • Strong project management and organizational discipline.
  • Ability to work with project teams to refine scope, develop and present Plans of Action and Milestones (POAMs), coordinate meetings, engage the right teams to complete work, track milestones and action items, escalate risks proactively, and provide clear written and verbal status updates.
  • Strong Excel skills, including spreadsheet creation, file comparison and merging, pivot tables, calculations, and tracker development for hardware, software, and remediation efforts.
  • Technically strong, highly organized, accountable, quick to learn, and capable of providing guidance and mentorship to less experienced team members.

Responsibilities

  • Documenting, monitoring, and maintaining an entire client account environment.
  • Serving as the primary point of contact for issues within that environment.
  • Coordinating efforts across the account team, ISB Infrastructure, and corporate teams.
  • Guiding and developing less experienced team members.
  • Planning, milestone tracking, execution, and proactive escalation of projects.
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