Associate Manager, Hedge Fund Accounting
SS&C•New York, NY
•Hybrid
About The Position
The Client Relationship Management team is a group of proactive individuals focused on client service. This role will oversee various client relationships in order to upkeep exceptional service and support. This role will focus on tactical and strategic needs of their client portfolio in order to build and maintain client relationships.
Requirements
- Bachelor’s degree in Finance, Accounting or related discipline
- Experience/knowledge with hedge funds or fund of fund
- 4-6 years’ experience/knowledge as a hedge fund accountant or auditor of hedge funds
- Significant degree of self-motivation and direction
- Tact, professionalism, and savvy in resolving escalated client issues
- Ability to generate ideas, leverage MIS, and suggest process improvements
- Experience working closely with senior-level management
Nice To Haves
- 2+ years as a supervisor/manager
- Master’s degree is a plus
- Ideal candidate has experience at 1) audit firm, 2) fund or bank and 3) an administrator
- Strong Excel knowledge (Pivot Table, Sumif, V-lookup)
- Geneva and/or Advent software knowledge a plus
Responsibilities
- Owning and pro-actively managing a portfolio of key client relationships
- Ensuring all SS&C service levels meet or exceed client expectations
- Building trusted relationships with the Clients' key contacts (CFO, COO, etc.)
- Capturing client feedback to drive strategic change initiatives and trend analysis
- Organizing and chairing formal service level review meetings with clients
- Articulating the benefits of SS&C services and business model to clients
- Incorporating client initiatives, needs, and structures into formal account plans
- Fostering strong internal working partnerships within all SS&C service areas
- Identifying cross-selling opportunities within existing client base
- Developing and translating MIS into process / service enhancement recommendations
- Working closely with sales team and contributing to marketing efforts
- Maintaining knowledge of industry trends and their potential impact on SS&C
Benefits
- medical, dental, and vision coverage
- a 401(k) plan with company match
- paid time off, holidays, and parental leave
- professional development reimbursement opportunity
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
