Associate Manager, E-Commerce

Pampered Chef•Addison, IL

21h•$85,000•Hybrid

About The Position

Pampered Chef is looking for an Associate Manager, E-Commerce to help drive measurable revenue results by improving digital shopping, optimizing category performance, and increasing conversion across e-commerce and party shopping experience on our direct-selling platform, Table. In this role, you’ll help identify opportunities that improve conversion, product discovery, and overall shopping efficiency by turning insights, trends, and observations into clear recommendations that support ongoing optimization. If you’re energized by ecommerce trends, curious about customer behavior, and excited to help improve the way people shop and discover products online, this role is for you.

Requirements

5+ years of experience with 3+ years of experience in e-commerce, product marketing, merchandising, analytics, or related field.
Experience reviewing e-commerce data, including conversion rate, funnel drop-off, category performance, click-through rates, and AOV
Comfort reviewing basic data and identifying simple trends or friction points.
Strong communication skills and the ability to turn insights into clear next steps.
Curiosity, adaptability, and a willingness to jump in wherever needed.
Experience running or supporting conversion optimization initiatives (A/B testing, landing page testing, CRO tools, etc.)
Understanding of ecommerce category management basics: product positioning, merchandising, bundling, cross-sell/upsell
Proven ability to recommend improvements that lead to measurable revenue or conversion lift
Comfortable working with Google Analytics / GA4, Bloomreach, and Content Stack

Responsibilities

Identify Digital Opportunities That Drive Results
Review online shopping and party flows to spot friction in browsing, discovery, and purchase paths.
Summarize key patterns (drop-off points, engagement trends, content performance) that influence conversion.
Highlight simple, high-impact opportunities that increase conversion, AOV, or engagement.
Conduct A/B tests, multivariate tests, and landing page optimization to increase conversion
Partner with Merchandising to optimize category layouts, product sequencing, and recommendations
Develop hypotheses and test plans to improve drop-off, cart completion, and average order value
Category & Merchandising Optimization
Track performance of category pages and product groupings
Identify opportunities for product sequencing, best-seller positioning, and bundling
Partner with Merchandising to improve cross-sell and upsell strategies across key categories (cookware, bakeware, tools, kits, etc.)
Provide insights on assortment gaps and category strengths based on traffic and conversion data
Support E-commerce & Optimization Workstreams
Track industry and competitor trends to bring fresh ideas that enhance shopping effectiveness.
Support roadmap planning for improvements tied to conversion, content relevance, and platform performance.
Partner with Analytics to understand customer behavior and performance metrics at a foundational level.
Help support and track small tests or experiments (content tweaks, merchandising shifts, landing page improvements, etc.).
Process & Insight Support (Non-UX Execution)
Build simple journey views that help teams understand customer needs and blockers.
Gather feedback from consultants, customers, and performance data to identify where improvements are needed.
Translate insights into clear summaries that guide Product, Marketing, and Experience decisions.
Platform & Experience Support
Assist in reviewing and documenting party participation, shopping momentum, and booking performance on Table.
Track enhancements and seasonal experiments, helping measure impact and capture learnings.
Help maintain visibility into KPIs like conversion, AOV, funnel movement, engagement, and bookings.
Cross-Functional Coordination
Work closely with Product, Merchandising, Marketing, Field Engagement, and Analytics to align on priorities and share insights.
Maintain clear documentation that keeps partners informed and projects moving.