Associate Manager, Delivery Strategy & Planning

KFC•Irvine, CA

2d•Hybrid

About The Position

The Associate Manager, Delivery Strategy & Planning will play a critical role in shaping and executing the delivery strategy for Taco Bell. This role will drive cross-functional collaboration, ensuring delivery is fully integrated into broader business planning and brand initiatives. They will lead strategic thinking across calendar and promotional planning as well as future growth opportunities, while translating insights into actionable plans that drive the business forward. This role requires a highly organized, strategic thinker who can connect multiple workstreams, influence stakeholders, and identify opportunities to unlock incremental growth. This role oversees one direct report and will help foster a high-performing, insight-driven team culture, while effectively balancing strategic planning with hands-on execution. This role will report into the Senior Manager, Delivery Strategy & Planning.

Requirements

Bachelor's Degree required
Minimum 4 years of digital marketing experience, preferred in QSR/Restaurant industry
Self-motivated with a ‘Day 1’ attitude – bringing a positive attitude to each project. Empowered to uncover the unknown, partner with some of the industry’s best and brightest, and brings their whole self to work.
Superb interpersonal and communication skills, with ability to partner well with other team members and interpret research results across multiple audiences.
Strong collaboration skills are a must to navigate a highly matrixed organization
Demonstrates logical and strategic thinking skills with a strong drive for results
Exceptional project management and organizational skills, with ability to work independently and multi-task in a complex, fast-paced, deadline-driven environment with shifting priorities
Highly proficient in Microsoft tools, especially Excel, PowerPoint, as well as monday.com
Employment eligibility to work with Taco Bell in the U.S. is required as the company will not pursue visa sponsorship for this position.

Nice To Haves

Experience in delivery aggregator and / or franchised business a plus
Experience in business and promotional analytics a plus
Experience working with cross functional teams to support creative ideas geared towards the delivery space a plus

Responsibilities

Support the development and execution of the macro delivery strategy, including customer segmentation, customer playbooks, promotional strategy, and seasonality planning
Lead delivery growth initiatives, including focus areas such as catering, Late Night, Gen Alpha, and building an ongoing idea pipeline
Orchestrate delivery strategy across the organization, ensuring alignment between cross-functional teams and key stakeholders
Own and manage the centralized delivery calendar, thoughtfully sequencing and planning across internal and external initiatives and ensuring cohesive execution
Integrate delivery into broader experience planning as a lever to close performance gaps and unlock growth opportunities
Collaborate closely with Brand and Pillar leads to support major calendar moments and campaigns
Leverage delivery consumer insights to inform strategy, optimize performance, and identify emerging trends
Identify market opportunities through penetration analysis, size-of-prize assessments, and competitive benchmarking
Manage and develop one direct report, providing guidance, prioritization support, and professional development

Benefits

Hybrid work schedule (onsite expectation Tues, Wed, Thurs) and year-round flex day Friday
Onsite childcare through Bright Horizons
Onsite dining center and game room (yes, there is a Taco Bell inside the building)
Onsite dry cleaning, laundry services, and carwash
Onsite gym with fitness classes and personal trainer sessions
Up to 4 weeks of vacation per year plus holidays and time off for volunteering
Generous parental leave for all new parents and adoption assistance program
401(k) with a 6% matching contribution from Yum! Brands with immediate vesting
Comprehensive medical & dental including prescription drug benefits and 100% preventive care
Discounts, free food, swag